Aloft Lexington

Lexington, Massachusetts United States of America

Aloft Lexington
4
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Tess2010Seattle
1 year ago
Seemed Like A Hotel Run By Teenagers Although a nice, large room with plenty of space for our bags and a nice terrestrial view, there were puzzling oversights that rang of untrained staff and lack of hospitality. There were no pillow slips - just poorly fitting pillowcases put directly on low quality pillows, which slip off at night leaving you with an unsanitary pillow - yuck. Also when they dropped off towels, they didn’t remove the used towels - seemed lazy. Staff needs a higher bar. I don’t know if this is typical of Aloft but all staff seem indifferent at best.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Aloft Lexington in Lexington, you'll be in the historical district, within a 15-minute drive of Harvard University and Tufts University. This hotel is 11 mi (17.7 km) from Harvard Square and 11.9 mi (19.2 km) from Boston College.

Rooms
Make yourself at home in one of the 136 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Dining
You can enjoy a meal at the restaurant serving the guests of Aloft Lexington, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Julie T
|1 review
Disappointed When I travel, I always seek out Marriott properties. So when I found myself in Bedford Massachusetts, this was one of the few options. I made a reservation weeks before my arrival. I am Gold status. I was going to be in Bedford for very stressful personal reasons and not checking into the hotel until late on the day of my arrival. I received a phone call late afternoon letting me know that the hotel was overbooked and they were bumping me. They did not offer any option for another hotel. They just gave me this information. In the midst of my very stressful day, this did not sit well. They ended up honoring my reservation after long and stressful phone call that forced me to leave a restaurant during my dinner. I stayed at the hotel three nights total and would not stay again. The single person at the front desk was usually not there when I walked by and were not particularly competent when I tried to ask 2 different people questions at different times. There was no water in the room at all complimentary or for purchase. The air conditioner was very loud and cycled on and off all night. There were outlets that were barely attached to the wall. There was hair on the wall in the shower. The room just felt a bit rundown And not perfectly clean.. Overall, this was the worst stay I have ever had at a Marriott property and I would advise others to seek other options if possible.
Tess2010Seattle
|1 review
Seemed Like A Hotel Run By Teenagers Although a nice, large room with plenty of space for our bags and a nice terrestrial view, there were puzzling oversights that rang of untrained staff and lack of hospitality. There were no pillow slips - just poorly fitting pillowcases put directly on low quality pillows, which slip off at night leaving you with an unsanitary pillow - yuck. Also when they dropped off towels, they didn’t remove the used towels - seemed lazy. Staff needs a higher bar. I don’t know if this is typical of Aloft but all staff seem indifferent at best.
Joseph M
|1 review
Elemental let-down... double queens not ready upon 3pm arrival...took double queen ADA room instead...no towels in room...no batteries in clock...toilet barn door was almost un-closable, which would have been a problem for a person in a wheelchair...no hot water morning of departure due to a down boiler...other than that...
Judy S
|1 review
Semi decent They stole my item that I left behind in the room. There was a tracker on it and after several attempts of calling them they said they could not locate it and now the location is no longer being tracked. I will never stay here or another hotel affiliated again.
Adventurer610076
|1 review
This Hotel Stay Came with "Unique Amenities" (You Won't Like Them) This place is unbelievable! Broken bathroom door, exposed wiring, and of deceased bugs - all complimentary with your stay! To top it off, management seemed downright annoyed when I politely mentioned these issues shouldn't be standard amenities. Don't waste another minute here! There are far better hotels out there, even if it means finding something last-minute.

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