Lexington Inn and Suites

This place is disgusting. DISGUSTING! DO NOT STAY AT THIS PLACE. We showed up at 1:00 am after 12 hours of driving with 4 children. Got to our room and laid the kids down and everything just started to unfold. The AC had some sort of white mildew growing in it and wouldn’t cool, it stunk, there was some air purifying machine that was left in there to mask the smell, the TV wouldn’t work, dust everywhere, dirty sheets, no toiletries… We tried to fight thru it, but after 3 hours we had enough. We packed up everything and left. When we brought this up to the front desk and asked for a refund, we were told that we could switch rooms but nothing else could be done. When we called later that day and spoke with the manager, we were pretty much told that it was a “stayed in” room and nothing could be done. We then asked for a number for corporate and she hung up on us. Myself and my kids are all sick now from being in that room. My 2 year old has not stopped crying. Her eyes are blood shot red, her rose is running like crazy. Whatever was in that room made us all sick. This was hands down the DIRTIEST hotel that I’ve ever been in. I expected it to be nice, being a Holiday Inn. I was WRONG. DO NOT visit this establishment.

Average hotel good for a night or two It's an average HIE set back from the road so it's quiet enough. Price was good and staff was friendly and competent. Room was OK, but could have used a few minor repairs. Bed was comfortable and clean. Breakfast was the usual but it was hot and fresh. I would stay again if passing through.

Will never stay here again. Not good! Parking lot is dirty and unkempt. The check in clerk was friendly and efficient. Our room keys wouldn't open the door. Had to go back and get new keys. Opened door to an AWFUL sour and musty smell. Upon entering, room itself smelled of mold. But the bathroom smelled awful. Shower curtain was really, really sour smelling. Front desk instructed us to take it off and come get another one. Carpet on the stairs was dirty and threadbare. In the room, the carpet had Doritos crumbs on it. The walls were dirty. Wooden furniture was beat-up. Paint peeling on the bathroom ceiling. Microwave didn't work properly. Would not stay here again, nor recommend this hotel.

Very Nice Stay We were very pleased with our one-night stay at this hotel. The bed was super comfortable - I felt like I was sleeping on a wonderful cloud. The room was nice and the people at the front desk were very friendly. The breakfast dining area was small, but there were two people working to keep it clean and well-stocked. There was a good selection of breakfast items: eggs, two kinds of sausage, cereals and oatmeal, and heated cinnamon buns, and a nifty pancake making machine. The rate for the room was also reasonable for Lexington. We would definitely stay here again.

Management won't return a call and won't refund my points I'm an IHG Diamond Elite member had was using points for a stay in March. The hotel cancelled my room and booked me a room a a local Best Western which I had to pay for. They have yet to refund the points they charged me for the room they cancelled. I've worked thru IHG who provided points to match the dollars I spent with Best Western comparable to if I had spent the dollars at an IHG hotel - thank you. However, the hotel itself has not refunded the points they charged me for the stay I did not get. I've left multiple messages for hotel mgmt to call me. I've also gone thru IHG for assistance in having the hotel reach me and refund my points back to me. 4-months later and multiple messages, I have yet to hear back form the hotel. I would not recommend staying at this hotel.