Pestana Chelsea Bridge Hotel & SPA

London, England United Kingdom

Pestana Chelsea Bridge Hotel & SPA
4.5
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Availability
Suzanne R
321 days ago
Great Experience! I’ll stay again!! I thought the view of our room was incredible, the staff was very courteous, which was really important as we were traveling as a family. The front desk was very accommodating and they really liked the spot attendant at the swimming pool. She was very professional and helpful. I thought the pool was very clean and absolutely stunning. Great plates relax with complementary coffee and tea with biscuits. I thought the morning more than sufficient, plenty of options and a good price for London. Everything went as expected and I also wanted to recommend a little market next-door. They have nice warm breakfast if you decide not to do the breakfast in the hotel. We absolutely loved our view and will stay here again all the way !!!! Loved it.

Amenities

Pool - Indoor
Center- Fitness
Spa
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Pestana Chelsea Bridge Hotel & SPA in London (London City Centre), you'll be a 4-minute walk from Thames River and within a 5-minute drive of Sloane Square. This spa hotel is 1.7 mi (2.7 km) from Buckingham Palace and 2.3 mi (3.8 km) from Hyde Park.

Rooms
Make yourself at home in one of the 217 individually decorated guestrooms, featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Suzanne R
|1 review
Great Experience! I’ll stay again!! I thought the view of our room was incredible, the staff was very courteous, which was really important as we were traveling as a family. The front desk was very accommodating and they really liked the spot attendant at the swimming pool. She was very professional and helpful. I thought the pool was very clean and absolutely stunning. Great plates relax with complementary coffee and tea with biscuits. I thought the morning more than sufficient, plenty of options and a good price for London. Everything went as expected and I also wanted to recommend a little market next-door. They have nice warm breakfast if you decide not to do the breakfast in the hotel. We absolutely loved our view and will stay here again all the way !!!! Loved it.
sugarplumb2014
|1 review
Birthday treat Came here for my birthday and from I arrived felt like a princess. The staff are all friendly and in the room was a welcome note and fruit and cupcakes. The food is fresh and delicious and room service was excellent. Went into the spa area to have some relaxation and it was serene, very clean and amazing from the sound of the water to the background music. Stayed for 2 days and I wished I could have stayed longer. Also to note battersea park is literally opposite so can go for a stroll and good access to local buses.
Hishamalm
|1 review
Horrible This place is hell. Useless from the get go. I needed help to hire a wheelchair. Receptionist wasn’t bothered to help me find one. The phone gets directed to another room when you call reception. Even if it does go to reception every random moment, it rings forever and no one answers you. Utterly useless hotel either no concept oF hospitality. They would’ve even care that I wrote this review. That is just how bitter they are.
Greenwood J
|1 review
Amazing service Awesome service! Nusha and Boyan were so helpful and amazing! Quick and always smiling! Nice cocktails and friendly talking! Always welcomed! Strongly recommended! Starters and salads were served quickly and were fresh! Thank you team!
PaulJ367
|1 review
A great customer experience enjoyed because of the great staff. The staff at this hotel are excellent. After checking into my room I experienced a problem with the air-conditioning. It was a very hot day and I booked into this hotel because it has air-conditioning. Therefore, I asked if I could change rooms. I’m pleased to say despite the late hour, the staff on duty very understanding and helpful and I was moved to another room for the night although it was a lower standard to the one I had originally booked. The following morning I was upgraded to another room at no extra cost for the rest of my stay. In addition to the Reception staff a special mention must also be given to the housekeeping and restaurant staff as well. if they had name badges, I would have loved to have name checked them. All the staff we met were very polite and helpful. I look forward to returning to this hotel in the near future.

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