Best Western Plus Luna del Mar

Manzanillo, null Mexico

Best Western Plus Luna del Mar
3.5
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Availability
TJtravelerX
2 years ago
Avoid this hotel The locks were rusty, the furniture was old and not well maintained, the drainage tube of the shower was unscrewed and smelled bad, the towels looked dirty. The staff was nice, but our checkout was really long since the staff was not trained. The beach is near and nice, but the sea has some high wave, the district is ok. My experience in this hotel was not good

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
When you stay at Best Western Plus Luna del Mar in Manzanillo, you'll be on the beach, within a 5-minute drive of Playa Azul Salagua and Punto Bahía Shopping Center. This beach hotel is 2.9 mi (4.7 km) from Orus Casino and 2.9 mi (4.7 km) from Riviera Casino.

Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
TJtravelerX
|1 review
Avoid this hotel The locks were rusty, the furniture was old and not well maintained, the drainage tube of the shower was unscrewed and smelled bad, the towels looked dirty. The staff was nice, but our checkout was really long since the staff was not trained. The beach is near and nice, but the sea has some high wave, the district is ok. My experience in this hotel was not good
104_scary
|1 review
Double charge We visited the hotel restaurant and they double charged my card for breakfast with my family. We have tried to get an answer and refund from the administration and manager with no success for several weeks. We still trying to get our refund or we will go to PROFECO and CONDUSEF. Be careful with your card, no trust anyone.
Jc B
|1 review
I will not use this hotel at all Room was full of ants and cockroaches. We moved to other rooms with the same result. They let the hotel go down. I will not stay on that hotel ever. I would not recommend it at all. I have stayed in other Best Western and this one does not meet BW Standards at all
47MariaDea
|1 review
Pass Got to the hotel 12:30, they said to come back in an hour and our room would be ready we came back at 2:45 they said give them 20 minutes. So we went for a drink at there bar, my husband went to the men’s room and had his iPhone stolen. And we never got into our room till 5pm. I went to Guadalajara and my husband said we had cockroaches in the room. Thankfully we checked out on Sunday. Next time we’ll look elsewhere for a room.
Harmenov
|1 review
Dirty, run down, bad value for money It was only one night on the way to our final destination of Las Alamandas. If you would walk in for a room they charge crazy money between 200 and 300 USD for a room. We pre-booked, which made a difference. The first room was like a white box, and no windows opened 'out of safety', even though it was on the first floor... The second room was straight out dirty. Floor dirty, hairs on the bathroom (but many), stains everywhere, nasty smell, etc. Doors that barely locked/closed and the pillows were rolled up towels!!! Please do not even go to the restaurant. We played it safe by ordering a burger; don't. The bun was soggy and had a slab of butter on it, the frozen patty was burnt to death even more, terrible fries, etc. We checked out as early as possible.

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