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Best Western Royal Plaza Hotel & Trade Center

Marlborough, Massachusetts United States of America

Best Western Royal Plaza Hotel & Trade Center
4

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edwarda638
353 days ago
FIVE STAR !!!!.......simply the BEST !!!! i have run coin Shows for past 61 years and can easily say Best Western Royal Plaza Hotel has easily been the best run out of the approximately 20 hotels i've been involved with past 61 years. Boston hotels were always good, but here at BW in Marlborough it was different...friendlier & more cordial...the desire to help and get job done is more from the heart.....they really care!!!!.....my coin show is quite complicated with several hundred banquet tables & chairs $ electric etc with no room for error....and everything is set up perfect every show for 11 years !!!......the 3 key folks that make it work PERFECT every time Christine & Arthur & Angela.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Marlborough, Best Western Royal Plaza Hotel & Trade Center is a 4-minute drive from Apex Entertainment Center and 7 minutes from New England Sports Center. This hotel is 3.8 mi (6.2 km) from Charmed and 4 mi (6.4 km) from Solomon Pond Mall.

Rooms
Make yourself at home in one of the 307 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Dining
Satisfy your appetite at Zacharys Restaurant, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
edwarda638
|1 review
FIVE STAR !!!!.......simply the BEST !!!! i have run coin Shows for past 61 years and can easily say Best Western Royal Plaza Hotel has easily been the best run out of the approximately 20 hotels i've been involved with past 61 years. Boston hotels were always good, but here at BW in Marlborough it was different...friendlier & more cordial...the desire to help and get job done is more from the heart.....they really care!!!!.....my coin show is quite complicated with several hundred banquet tables & chairs $ electric etc with no room for error....and everything is set up perfect every show for 11 years !!!......the 3 key folks that make it work PERFECT every time Christine & Arthur & Angela.
8elainem
|1 review
We plan to return Location is quiet yet many restaurants and stores nearby. Room size larger than most. Bedding comfy with a variety of pillows made for a good night sleep. Too good - Be sure to check breakfast offering time. We missed breakfast by 4 minutes thinking we had until 10:00 am. Nope it was 9:00 AM. This is a great stop for us. Half way home - we will return.
fireeater77
|1 review
First time at this Expo and Hotel Attended the Fly Fishing Expo at the Best Western Royal plaza and Trade Center. The accommodations were very good and the trade center was within walking distance of the hotel so it made for a easy walk to the show. The staff were very friendly and the room was clean and very comfortable. The place was pretty much full when I arrived but my room was ready and no issues. Breakfast and Dinner at the restaurant inside was very good. Look forward to returning next year for the next expo and maybe some bargains at the show.
michaelaO3096KJ
|1 review
Great place to hold an event Ran a multi-day convention at the hotel, with hundreds and hundreds of guests in attendance. Massive amount of setup was required. The hotel's staff was with us every step of the way to assist with anything and everything. Can't say enough good things about the team here. Especially Oscar. That guy spent hours and hours doing everything we asked him to do, and then a lot more, without a hint of anything but being happy to help.
mikenZ2797FL
|1 review
Crappy!! Worst Best Western - EVER!! To start, we were not thanked for being platinum members, nor were we given our two bottles of water at check-in for being platinum members.. The power went out shortly after we arrived. This was not their fault, but it is their fault for not having enough generators to run the entire hotel. We only found out about the issue with the power when we returned from dinner and the TV, refrigerator & AC were no longer working. There was no phone in the room, but we wouldn’t have been able to call the front desk anyways as the phone system was out, so we had to go down to the front desk to advise of the items not working. In addition to all of that, there was no shower curtain in the room & only half of the power/USB outlets worked, and the restaurant was closed(from other reviews, this appears to be a constant issue)?!?! The manager & two other employees were too busy trying to figure out how to use a laptop to do what, we don’t know.. In the meantime, they were totally ignoring all of the guests at the front desk. They have a huge sign in the lobby saying how they strive for a 10 rating - NOT!

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