Hampton Inn Medina

Would not recommend! Unclean facility, poor quality, and very limited breakfast options. This Hampton did not have the service or quality we've ever experienced. The first two room keys we were given were for unclean rooms. In addition, riding up and down the elevator 3 times to finally get a clean room was worrisome due to the elevator being very slow

Great Hotel Experience We had a wonderful stay at Hampton Inn last night as we traveled for a high school graduation party and occupied two rooms in the hotel. Good Aspects 1. friendly check-in and rooms available 30 minutes early, which was fantastic after a 6-hour drive in the rain 2. Rooms were spacious & comfortable 3. Bedding was wonderful 4. Bathroom products were great. I even took a photo of the bottles so I could look online to order if available 5. tables available in the breakfast area for us to unwind playing Euchre before going to bed 6. We watched the front desk clerk assist another group with supplies to enjoy pizza ordered in Bad Aspects 1. Only 1 really. As we walked from the breakfast area to the elevators (not very far), we noticed the smell of pot If we ever stay in Medina again, we will book at the Hampton

Bed Bugs I am writing to express my utmost dissatisfaction and concern regarding the abhorrent handling of a bed bug incident during my recent stay at your hotel. The lack of proper protocol, follow-up, and resolution has left me utterly appalled and deeply disappointed in the level of service provided. The incident occurred on Wednesday, June 5, when I reported a bed bug sighting at approximately 8:30 AM. Pictures were taken and shown to the front office manager. I was assured that the matter would be promptly addressed, and I would be informed if relocation to another room was necessary. However, no follow-up communication was provided. Upon returning to the hotel around 11:30 PM, I inquired at the front desk about the status of the situation, only to be informed that I could indeed move to another room. Shockingly, there was no confirmation of the bed bug infestation, and the manager on duty was unable to provide any information as no notes were left regarding my complaint. To my horror, I woke up on Thursday with bites, further confirming the presence of bed bugs. I promptly took photographs of the bites as evidence. Upon raising the issue again with the front desk, the manager acknowledged awareness of the situation but offered no satisfactory answer or resolution. I was merely told that I could speak with you, the general manager, the following day (Friday). This egregious mishandling of a serious matter is wholly unacceptable. It is alarming that no manager present was capable of adequately addressing this situation, and it appears that no established protocol was followed. As a guest, I expect a certain standard of cleanliness and professionalism, both of which were egregiously lacking during my stay. In light of this distressing experience, I demand immediate compensation for the inconvenience and distress caused. Furthermore, I insist on reimbursement for any extermination fees incurred at my residence due to the bed bug infestation. Additionally, I expect to be provided with a credit for a future stay at a hotel of my choosing, as recompense for the utterly unsatisfactory experience I endured at your establishment. I trust that you will take swift and decisive action to rectify this situation and restore my faith in your hotel's commitment to customer satisfaction. Failure to do so will compel me to escalate this matter further and pursue alternative avenues for resolution. I eagerly await your prompt response and resolution to this matter.

Great Service I stayed at the Hampton Inn while visiting family in the area. The hotel was very clean and conveniently located. Davey at the front desk was extremely friendly, professional and welcoming. He provided great customer service which made my stay even better.

Easy access off I-71 and very short walk to a couple good restaurants 12/05 to 12/07 The hotel is nice, rooms large enough and breakfast is what you should expect from a Hampton. The business center was out of commission. But Jordan at the front desk helped me out by printing boarding passes for me. There is plenty of parking and it is very easy access from I-71. This stay I had a nice size king bed room. Considering the proximity to the interstate, my room was pretty quiet!