Best Western Plus Miami Executive Airport Hotel & Suites

Friendly and courteous staff. Family Friendly hotel. From the moment I walked in I was greeted with a smile. Employees all extremely helpful. Very quick check in process. Very clean, and comfortable place to stay. I stayed with my husband and 2 kids and would highly recommend this hotel

Glad That’s Over If you are studying entomology and are curious about cockroaches then your stay may be educational. The first room I was given had a strong urine odor in the bathroom and I supposed the blasting of the air conditioner was supposed to mask the smell. The room change is where the mature cockroach appeared on the wall near the desk by then it was simply time for a hotel change.

Not the greatest, fine if you’re desperate for a place to stay Truthfully, i’m not a picky person however this hotel was really something else. Although the decor was nice, our room had a drawer that never closed, our tv would overhead, our fridge leaked water everywhere, the sheets on the bed were itchy and rough like sandpaper, the door to the bathroom was so big that i would have a small space to walk in and then have to stand in between the toilet and sink on the other side just to close the door, there’s no door or shower curtain on the shower so water sprays all over the bathroom, no bathroom amenities, we asked for extra towels 3 different times and nobody ever came to bring them to us so we had to deal with soaking wet towels, the pool was small but nice, the breakfast was good, overall it was a meh experience compared to other hotels i’ve stayed at and for about $200 a night i expected more for my stay.

Not up to par! Mattress is not as comfortable as it should be it sinks in. The internet speed fluctuations in and out, not very good. Toilet seat cover is loud need a self closing cover. Check in a bit slow. Should not have to wait if you reserve weeks beforehand.

Check ac before settling in We came down to Miami to bring our kids to the zoo and decided to book a room so we didn't have to make the 2½ hour drive early in the morning. Check in was smooth and at first glance everything seems great. One elevator was out of order and the other didn't seem to be in great condition. When getting off at our floor I immediately realized what all the reviews meant about the dirty carpets. The same dirty, sticky carpet continued into the room. The room was very humid so we turned the ac on and got to settling in. We got in about 8pm and needed to get dinner before getting the kids to bed. The pull out couch mattress was covered in rust and VERY thin. There was also a hair in between the sheets of the main bed and several in the tub and sink. After about 30 minutes of being in the room it was still the same temperature. It was at 75 when we got in and I set it to 64 and it hadn't budged. When heading down to leave to get food my husband went to the desk to let them know the ac was not working. We were told they were fully booked and the best they could do was give us and oscillating fan. It was a miserable night of sleep for this pregnant mom and the rest of the family. In the morning my husband and I showered and we got packed up and headed down for breakfast. The night desk attendant had specifically told my husband breakfast was until 10am so we didn't rush. When we got down to the lobby around 9:20am we found that breakfast had mostly been put away and actually ended at 9am that day (friday). We then had to go find a restaurant to eat breakfast when that was one of the perks of getting a room at this location. All in all it was a frustrating experience. If you stay at this hotel (especially room 609) I highly suggest you check your ac before you get settled in and it's too late at night to drag your family to a different hotel.