Comfort Inn Cleveland Airport

Middleburg Heights, Ohio United States of America

Comfort Inn Cleveland Airport
3.5
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Availability
Carol H
1 year ago
Mean man shuttle driver We had a group of 8 couples that stayed at your hotel on Jan 30, 2024. We chose this hotel due to an early flight the next day & we could leave our cars and be shuttled to the airport the next day. The hotel & beds were clean and I would recommend this hotel just not their shuttle service. The shuttle driver started our trip on a very bad note. His name was Mark Fischer and we all referred to him as Mean Man, he was probably one of the RUDEST people We’ve ever dealt with in lives, he was a drill Sargent, he treated all 8 of us like we were doing something wrong, talked to us like we were children ( we are all in our 50s). I would advise if you want to start your travels off on a positive note to not use this hotel & shuttle service due to his terrible grumpy attitude & could’ve starting our Dream Vacation on a terrible note! We had to call him for our return flight after midnight ( which we were all anxious about and thought about ubering because of his mean demeanor, but we were tired) ! He never spoke 1 word to us on the trip Back to hotel to pick up our cars..RUDEST PERSON ever!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Middleburg Heights, Comfort Inn Cleveland Airport is in the suburbs, within a 5-minute drive of Southwest General Health Center and Baldwin Wallace College. This hotel is 11.4 mi (18.4 km) from Cuyahoga Valley National Park and 14.6 mi (23.6 km) from Progressive Field.

Rooms
Make yourself at home in one of the 136 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.

Dining
A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
James l
|1 review
horrible I do not recommend this hotel, everything they advertise they do not have false advertisement. The pool is out of order. The workout room is trash the breakfast we went down at seven Sunday morning everything empty the bread was hard if you look good at the bagels have mold on them so we decided to just go up shower and leave. We cannot even take a shower. They had no towels or washes available for us. if you are ever in Cleveland, go someplace else. I wouldn’t stay here again if it was the last hotel on earth
Carl M
|1 review
Do not stay Place suck no breakfast when we came down at 8am mind you breakfast is at 6am everything was empty! The lady in breakfast look lost and speak no English I would not recommend this hotel to anyone front desk is rude as hell elevator is broken you would think the staff would place a sign on it
Jerry K
|1 review
Just average Average hotel. The place smells. Desk clerk when we got there spoke very bad English. I ask him to explain all the up charger that showed up on my credit card and he said they would come off at midnight. They did come off 2 days later. We left 3 cars there for our trip. Driver is kind of rude and demanding. But he was on time.
Josieg624
|1 review
Not great and crab shuttle guy Mark No free shuttle. Guy they have you call is a real jerk making sure you knew it wasn't free, we didn't. Hung up on the jerk. Used Uber instead. Room was clean enough and hotel seems safe. Hotel is old and run down. Bouncy small double bed mattress. Given one soap for both sink and shower. Like really? Smelly hallway of herb. Hotel needs a major renovation. OK if desperate and one night needed. About it.
Carol H
|1 review
Mean man shuttle driver We had a group of 8 couples that stayed at your hotel on Jan 30, 2024. We chose this hotel due to an early flight the next day & we could leave our cars and be shuttled to the airport the next day. The hotel & beds were clean and I would recommend this hotel just not their shuttle service. The shuttle driver started our trip on a very bad note. His name was Mark Fischer and we all referred to him as Mean Man, he was probably one of the RUDEST people We’ve ever dealt with in lives, he was a drill Sargent, he treated all 8 of us like we were doing something wrong, talked to us like we were children ( we are all in our 50s). I would advise if you want to start your travels off on a positive note to not use this hotel & shuttle service due to his terrible grumpy attitude & could’ve starting our Dream Vacation on a terrible note! We had to call him for our return flight after midnight ( which we were all anxious about and thought about ubering because of his mean demeanor, but we were tired) ! He never spoke 1 word to us on the trip Back to hotel to pick up our cars..RUDEST PERSON ever!

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