Paradise Stream Resort

Awesome stay, some service opportunities. We had a great time. Staff was great, addressed room issues immediately when we arrived. They didn’t have overnight housekeeping, we had to use a hairdryer to dry some spilled water on our sheets. The property info binder in the rooms are outdated and does not contain current menu (Spooners), so we really didn’t use it. Light switches all over the room, a few did not work as labeled, but we figured it out. In-suite plunge pool wasn’t as warm as expected and no way to increase temperature. We did find out on the last dinner, that the entree all inclusive dinner meals are all you can eat, but there was no mention anywhere about this on the resort handouts, we found out from our waiter. In addition, I could not finish my first plate entree, and was informed that they could not provide a take out container, I was so puzzled and disappointed about this info. There were activities planned every 30 minutes during our say and evening entertainment in the night club area. CXO Megan was awesome in facilitating the activities.

Nice resort but definitely needs some TLC! When we checked in to our first room, a champagne tower suite, the indoor pool was ice cold. We called the front desk and they were very friendly and said they would have someone come right away to look into it. After waiting over an hour for maintenance to show up, someone from the front desk finally came and actually had keys to a new room for us. They said there was no hot water at all in that particular room. We were moved to another champagne tower suite in a different building. We were very disappointed that in this room there were no working star lights in the bedroom, no working star lights above the champagne tower, and no working pool lights. When you are paying so much money for your stay, it's disappointing to not have everything in working order. It would have been nice to know beforehand that these were not working. It definitely took some of the charm away from the room. When we went to the indoor pool we were shocked to see a broken railing and broken steps leading into the hottub, especially becuase this was the only working hot tub as the other was drained and looked to have extensive damage. Definitely didn't seem safe! There were a few places around the property where things were not in great shape, or were downright unusable. The resort is nice, but definitely needs some major TLC in some areas. I must say that every single staff member we interacted with was absolutely wonderful! Everyone is very kind and seems to want to make sure the guests are having a great time. We enjoyed the many activities offered throughout the day and evening, had nice meals in the dining room, and had a good time with the evening entertainment. Overall, it was a nice getaway but it would have been better with some much needed attention given to the facilities.

THE STREAM LOVERS Hubby and I LOVE the stream! We just got back and are on a countdown to our next visit ! That's our family away from CT!!! The staff is amazing! We had a few mishaps but nothing that wasn't fixed!!! The highlight of our year!!! We always feel at home and hate when we have to leave! Champagne towers are our favorite! The round beds are so comfy!

Relax and Romance to the max The overall experience was very good as it is one of the most romantic places to stay. The Champagne Tower room (champagne glass shaped jacuzzi) had an attention to detail design that really gives an excitement for the stay (fireplace, heart shaped in room pool, blinking star simulated ceilings, sauna, romantic red spot light, and facilities separated from rest of bathroom. Staff were friendly and helpful. The grounds had a number of fun activities including miniature golf, both indoors and outdoors. Although this room leans on the expensive side (there are less expensive options that are still very nice), it is a getaway that's relaxing and can make that one and only person feel special, and so the money and time is well spent.

Anniversary destination The pillows are the fluffiest I ever felt. The cleanliness was excellent. Is it pricey absolutely if rooms were updated it would be perfect. I gave 5 stars because the staff all the way around were amazing dinning staff cleaning staff front desk everyone has excellent customer service. The in room pool, hot tub, and sauna one stop shop is super convenient.