Sleep Inn Naperville - Chicago

Naperville, Illinois United States of America

Sleep Inn Naperville - Chicago
3.5
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Marie H
2 years ago
As always a great stay I stay here every time I am in the area. Esha at the front desk is always friendly efficient and has GREAT customer service. Everyone from housekeeping to breakfast to maintenance is friendly and personable. Location is great as well . Conveniently located to several dining options and a Starbucks (which is great too) . Theres free breakfast with several options , a laundry facility and fitness center . Some rooms also have jetted tubs at great rates too Highly recommend this hotel . Great people _ great prices _

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Naperville, Sleep Inn Naperville - Chicago is in a regional park, a 5-minute drive from Odyssey Fun World and 5 minutes from Nike Sports Complex. This hotel is 3.7 mi (6 km) from Blackwell Forest Preserve and 4.6 mi (7.5 km) from Centennial Beach.

Rooms
Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.

Dining
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Ohhhdear
|1 review
Nice stay, but worrying “visit” Lovely, comfortable room, lots of towels & washcloths. HOWEVER, be very careful of your belongings! We ate breakfast in their dining area (just ok, not great), and were back in our room about 8:15am and packing our things. I heard the door opening, no knock or "housekeeping!" call. On the other side of the door, a woman in a Staff uniform was trying to enter our room. No housekeeping cart. At 8:30am, there should be NO reason for housekeeping to enter an occupied room. She just smirked at me and walked away. Why? What possible reason for her to try to enter our room when we could have been eating downstairs. I hate to think the worst, but on retrospect, I truly wonder about her motives for entering our room. Choice Hotels, I am very upset about this occurrence and wonder what would have happened had we not been in the room.
GrandTour13435194514
|1 review
Beware! Took our money but didn’t give us a room. We booked a night’s stay through booking.com - the reservation allowed us one opportunity to change the date of our stay, which we ended up having to do. We got an email from booking.com assuring us that the new date was confirmed. When we got to the hotel they did not honour the change in reservation (even though they had space and I had an email confirming the date change). So they took our money but didn’t give us a room. Ridiculous. They need to figure out their communication with their third party providers and not make guests pay when the issue is between the hotel and booking.com. This is the definition of terrible customer service. I’d recommend you stay somewhere else to avoid getting into this situation.
Tony H
|1 review
Bed Bugs We found bed bugs during our stay. I recommend avoid staying at this hotel at all cost. I had two rooms booked for two nights each and the manager would not refund for both rooms. The manager stated they fumigated the month before so there’s known issues.
Marie H
|1 review
As always a great stay I stay here every time I am in the area. Esha at the front desk is always friendly efficient and has GREAT customer service. Everyone from housekeeping to breakfast to maintenance is friendly and personable. Location is great as well . Conveniently located to several dining options and a Starbucks (which is great too) . Theres free breakfast with several options , a laundry facility and fitness center . Some rooms also have jetted tubs at great rates too Highly recommend this hotel . Great people _ great prices _
makaiman
|1 review
Filthy and unmaintained The hallway carpeting was atrociously filthy as were common area surfaces. Room television didn't work, Throughout the night rap music belted from car stereos as ultra-short staying guests came and left soon thereafter (if you get my gist). Painted surfaces looked like they had been painted with a rake. Unfinished drywall patching in the lobby and breakfast areas. Breakfast tables hadn't been cleaned and chair legs and seats are shabby. It seems every time I turned around I had to renew the WIfi lease. Trash bin outside the main entrance was peaked to overflowing. Pay a little more and forget about staying in this joint.

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