Courtyard by Marriott New Orleans Warehouse Arts District

Decent affordable business hotel. Very nice location. But the hotel has a strange layout. My window overlooked the lobby. This was a bit claustrophobic. Also the entrance is through a garage. Not a great hotel if you want a New Orleans experience. I was there for business. It is convenient to FQ, Convention Center.

Front desk was amazing Mya and Candice at the front desk were very helpful and made my stay wonderful! They are excellent examples of hospitality and guest services!! I cam here for Jazz fest and was really pleased with my stay. Its a great location to get to certain places in the city as well.

MADISON was a Rockstar!!!!! Overall, the Marriott Courtyard was comfortable. But there was one employee, MADISON, that gave the absolute BEST customer service I have experienced in quite a while. She went above and beyond taking care of my every need from the moment I arrived until the moment I left. Madison was delightful. I am so grateful to her for her exemplary attention. She is to be applauded.

Definitely needs a makeover I checked in yesterday. This is a fairly poor excuse for a hotel - motel is more like it. First the positives. It is close to the convention center. Some of the towels are very soft. The bed is comfortable. The A/C, if it works in your room, goes down to 60 degrees. The elevators, at least on the 4th floor, do not 'ding' which is good because I am about 10 feet away from them. The shower does hot and cold water (you'd be surprised how many hotel showers won't give you cold water once the hot has been on) and the water pressure is good. I was far enough away from St. Peters Street and the nightclub (by request) and my windows did not rattle from the noise at 2am. The negatives. There is no dresser, only 2 smallish drawers. There is no plug in the sink drain - just a gaping hole; heaven forbid you drop anything in the sink because it will be gone. There is a tiny amount of counterspace around the sink and no other place to put your things. There is no safe. In New Orleans, Crescent City of Crime, there is no room safe. There is no room service and when a call was made at 9pm to order food from the in-house 'restaurant' that is open to 11pm they said they had no food. The internet is ridiculously bad. I am having to type this using my phone as a hot spot. When I called for assistance, I was told that they didn't know why their internet did not recognize my name and room number but "the internet works". It shows less than 2 bars. I took my laptop downstairs to registration and she told me sometimes 'their system takes hours to register a guest', hooked me up to the conference internet, didn't give me the code, and it only lasted 1 day (I am here for 10). The lighting in the room is grotesque. It's icy cold white light which they have tried to warm up with creepy paper shades that are stained like someone took a piss on them. Anyone can go to the guest room floors because they stick pizza flyers in the room doors. Carpet in the room is thin, frayed and threadbare.

Awful hotel I asked to have my room away from the elevator but we were right next to it. The shower leaked and the room is outdated. No breakfast and no bar. Concierge’s were useless. Reception was awful. The location is poor . The hotel looked uninviting and not appealing at all.