Hilton Garden Inn New Orleans French Quarter/CBD

New Orleans, Louisiana United States of America

Hilton Garden Inn New Orleans French Quarter/CBD
4
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472tanishap
296 days ago
Great stay I landed around 11am and arrived at hotel around noon. Check in wasn't until 4pm. I left to get something eat and returned around 130pm and was able to check in. They were so nice and polite at the desk. Room was very clean and comfortable. Walking distance from Bourbon street, about a block and a half. The blocks are very short. I will return again.

Amenities

Pool - Outdoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
Hilton Garden Inn New Orleans French Quarter/CBD is centrally located in New Orleans, a 3-minute walk from Immaculate Conception Church and 6 minutes by foot from Lafayette Square. This hotel is 0.5 mi (0.8 km) from Saenger Theatre and 0.6 mi (0.9 km) from Audubon Insectarium.

Rooms
Make yourself at home in one of the 155 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
472tanishap
|1 review
Great stay I landed around 11am and arrived at hotel around noon. Check in wasn't until 4pm. I left to get something eat and returned around 130pm and was able to check in. They were so nice and polite at the desk. Room was very clean and comfortable. Walking distance from Bourbon street, about a block and a half. The blocks are very short. I will return again.
Mark H
|1 review
Poorly managed facility and a smokers paradise We checked into room 1314 and noticed a strong smoke smell immediately. Called the manager and she said it was not reported yet do I told her to consider it reported. She moved us to room 1311 where we noticed after a couple of hours that the AC did not work. She came to our room with keys to room 1303 where there was no smoke odor and the AC worked. She mentioned applying a discount for all the inconvenience which she did not apply. From here it gets a little worse actually, we decided to go to the roof top pool where there was one guy smoking a cigar and walking around in the pool, a couple of folks openly smoking marijuana, and other smokers sitting around the pool as well. Pretty disgusting experience for a Hilton property. You have convenience on your side but it is very poorly managed and needs some maintenance.
kurtkA6582FL
|1 review
The Staff goes above and beyond, AMAZING Our trip had a few problems but NONE of them were due to the hotel. Kendrick and Jase, and everyone else we encountered went out of their way to make our experience better. Cannot say enough good things about your staff, fantastic people and we'll definitely stay there again
Barbara L
|1 review
Hilton is not for us!!!! We checked in June 21st went to the first room we were given and it smelled like stale cigarette smoke. We went back to the checkin desk requesting a new room. The new room did not smell but had other issues. I took a shower that night and the faucet handle fell off in my hand. The console door would not stay shut even with multiple attempts and the refrigerator did not work. We noticed a pill on the floor and after housekeeping cleaned our room the pill was in the same place as when we arrived. The toilet ran unless you lifted the lid off the back of the tank and repositioned the flapper. The safe did not work and we requested a technician which did fix it. We asked for a late checkout (until 1:00 pm) due to a later return flight home which they accommodated but when we came back from lunch at 12:30 pm we were locked out of our room which required another trip back to the lobby to get new keys in order to get back in our room. There were so many things wrong with this room I could not recommend this hotel to anyone. It looked like it was 10 years past when it should have been renovated. I always thought Hilton was a trusted hotel brand but for future trips I will not choose any of their hotels.
Sbbrothers21
|1 review
Big Easy Hilton The hotel was very nice and in a good location. The bed was comfortable and the room was clean. My big complaint is that there was no available bottled water nor any drinking water nearby. We arrived at 6 PM and we’re told that there’s no water :(

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