Travel
United States
Louisiana
New Orleans

The Westin New Orleans

New Orleans, Louisiana United States of America

The Westin New Orleans
4.5
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Availability

Amenities

Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

Rooms
Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.

Dining
Grab a bite to eat at Bistro at the Bend, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
JazJace
|1 review
Valet 1 Star Premium Parking!!! The stay was nice but Valet 1 star When we pulled up it was no one on site the first day , The 2nd day we came down for our car it looked like someone went through our stuff My husband camera was missing we spent $1,000 on that camera I was so mad I heard premium parking company is at The Westin now I asked 1 of the valet for a manger on duty he said they didn’t have one which made me more mad I figure he was lien so I waited the next day I asked a different valet he gave me the manger number which is Joseph Houston he said I called the manger no call back NOTHING I will not be back at The Westin because of this.. The Westin needs to get rid of premium parking they are making The Westin look very bad
notinterested1111111
|1 review
The funky 11th floor lobby is just the beginning Some reviewers have criticized the 111th floor lobby but that is only part of the story. Arriving in the rain, cars were stacked down the block so valet much less curbside check-in was out of the question. Another trip around the block and we see a sign ‘Hotel check-in.’ Across the street in the rain with our luggage, up to the 11th floor and the desk lady says, “don’t park there. That’s not us. They will tow your car!” We drop everything, run for car in the rain and get there just in time. Parked, we now learn it is $40 a day to park. Then the fun starts. The elevators say 11th floor but refuse to go there. Finally we go to the first floor mall and find an elevator that works. Checking in, they screwed up our reservation but the nice lady said she fixed it. We learned later either she lied or was incompetent. Our room was very nice with a great view; bed comfy except the pillows were made from recycled telephone poles. We opted to wrap some of our clothes in towels to use as pillows. The location was great but we spent the rest of our trip playing elevator roulette; first from the lobby to 11, then a different elevator to our room. Bonus was the $30/day resort fee and the $40 breakfast buffet. We won’t be back.
CindyS304
|1 review
Beautiful bar area and great location Stayed to attend a family wedding in the area. The location was great. Very helpful staff at the front desk and dining room. We booked one of the Bienville Suites which was large with a great view of the river. Cocktails in the bar topped it off. The buffet breakfast (included with our room reservation) was very good. Got a chance to see the Presidential Suite. Wow! it was awesome. Would definitely stay there again.
153lisetp
|1 review
Exceptional Service at The Westin New Orleans – Kay Deserves Recognition I had the absolute pleasure of staying at The Westin in New Orleans for business, and while the hotel itself lived up to the high standards I’ve come to expect from the brand, what truly made my experience exceptional was the service I received from Kay. From the moment I checked in, Kay went above and beyond to ensure every part of my stay was seamless and enjoyable. Not only did she welcome me with warmth and professionalism, but she also personally followed up with me during my entire stay to see if there was anything at all I needed, from room preferences and regular check ins. Her attention to detail, genuine care, and proactive hospitality elevated my entire experience. Kay is a shining example of what it means to deliver luxury-level service with heart especially when traveling for business. I sincerely hope her leadership team sees this because talent like hers deserves to be recognized. She didn’t just make my stay comfortable, she made it unforgettable. Thank you, Kay, for going the extra mile. You are truly a gem, and The Westin New Orleans is lucky to have you!
healthjourneyl
|1 review
Samara was so amazing Greta customer service clean beautiful hotel. I just want to say Samara was so amazing the customer service was some of the best I have ever had eveything in the hotel is so clean and beautiful it’s a view of the water in the down stairs area 10/10! Thank you Samara!!!!! Stay here if you have the chance.

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