Warwick New York

Good value for money, but keep your expectations low. It’s a great location, walking distance to everything in midtown! Rooms are very basic and old, so if you are OK with old world charm, you will be fine. Clean, nice cleaning staff and noise is what you would expect in NYC. However, I was extremely disappointed by the Porter on our way out. We have spent almost two weeks in the hotel, so we had a lot of luggage; so we had a big car coming in to pick us up, and right in front of our car a lady drives in and the porter lets her park the car, go in to do her check in, etc… leaving the car literally in front blocking the drop off area… He just said, “don’t worry I’ll be right back…” so by the time we got 4 big luggages and 4 small, backpacks and bags in… with honking and all because there was no space - he still didn’t come back from “helping” the American lady with her carry on and 2 bags! Clearly tourists are not important. We stay in Warwick every year and every year we get someone with this kind of attitude! Front door is a drop off area, especially when you see the street completely full! Some criteria would be helpful

Excellent A very comfortable. The staff were super helpful & courteous. Very clean with great housekeeping Their bar was reasonably priced with a decent choice & a nice ambient. Stayed in USA for nearly 3 weeks , visiting 6 hotels & this was clearly the best .

Needs updating and dark rooms The rooms desperately need to be updated. Don’t be fooled by the pictures of the rooms online or the name of the room. A premiere room which we thought was an upgrade is an inner room with a view of a wall. Normally , you would think that premiere indicates a step up from standard. There is no standard room. If you want any light in your room from the window instead of a dark room, you must specifically get a city view room. We literally faced a wall that was like a foot away from our window. Our room was dark, outdated, and ugly. The towels are thin and the sheets smell like bleach. I couldn’t sleep because the bleach smell was so strong that I had to put a T-shirt on the pillow to lessen the smell. There were so many people complaining about the rooms - they didn’t do anything to help. Staff was not helpful. The only positive thing is the location.

Disappointing experience Very disappointed in this hotel. Photos of rooms looked warm and inviting and classic New York which I love. Paid for Premier room with city view and ended up in a room facing wall of windows on other side of hotel. If you leaned waaay to the right you could catch a glimpse of the city. Another Yelp review said all of the rooms ending in 10 or 19 were partial views...my room was 1910! (Unfortunately read that review after I was there.) PARTIAL VIEW SHOULD BE SPECIFIED IN BOOKING PROCESS WITH A LOWER RATE!!!!!! After 7 different taxes and fees added, our dark and gloomy room averaged up to $475 per night. I must say the room was very nice and clean, comfortable beds and a little larger than most rooms in NYC. I will never stay here again, since I feel I was taken advantage of and that is not a feeling I enjoy. Such a shame because the location is excellent.