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Quality Hotel & Suites At The Falls

Niagara Falls, New York United States of America

Quality Hotel & Suites At The Falls
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Lsuey
4 years ago
Overnight stay on a Saturday Got the 2 queen suite. Room was clean. Staff very nice. Reasonably priced. We were able to walk to everything! Legends Bar in the hotel was nice to hang in after a long day. Played darts, shot some pool and had some drinks. Fun enjoyable weekend! Thanks for the hospitality.

Amenities

Pool - Indoor
Spa
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

Rooms
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
At Quality Hotel & Suites At The Falls, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kristi R
|1 review
Disgusting The location of this hotel is great for the Falls and sightseeing, but everything else sucks. The hotel is old, dingey, dirty and smelly. We couldn’t find our room at first because the room number on the exterior had been ripped off the wall. The furniture was at least 30 years old, excessively worn and very dirty. We found a pretzel inside the fold-out sofa; everything was covered in dust; the sliding glass door handle was broken; the bathroom was disgusting with a lot of hair on the floor that did not belong to us(!!), an old bar of soap left behind by a previous occupant, and all of the towels were damp; numerous bugs were inside the room, probably due to the food crumbs left behind on the carpet, but no bed bugs, thankfully. The free breakfast was dissatisfying. The Papa John’s inside the hotel is convenient but also very dirty. They should tear down this hotel and start over - I don’t even think a renovation would help at this point.
tatormae
|1 review
Never Again The proximity to the falls is very nice. We walked everywhere. The front desk clerk who checked us in was very friendly, but was overwhelmed with guests. The hotel itself is gross and needs to be upgraded. It needs to be cleaned better too. Our room had garbage on the carpet when we walked in the room. The elevator smelled like fire which is very reassuring. The pool looked sketchy and the breakfast was lacking. I would never stay here again.
Wolfhound3711
|1 review
Don’t believe the reviews While the location is very nice, close to everything, that’s the only good thing I have to say about it. Place was dark and dingy, rooms had stained bedding and towels. Bathroom door was coming off the hinges and barely closed. Shower had hair in it. Only 2 towels and washcloths for a booking of 4. Windows were stained with a white calcification. Coffee maker was filthy. The book in the room with floor plan and ads for local attractions was stained also, and last updated in 2017. The TV channel listing in the book were wrong and while the TV had HBO that wasn’t what was on that channel unless HBO now has commercials. Breakfast was offered which I hoped would redeem some of the problems, but it didn’t. They offered cereal, yoghurt, apple or orange juice, or a microwave egg and sausage sandwich, or cheese omelet. With no instructions I tried the sandwich microwaved it for 30 seconds then turned it over and microwaved it for another 30 seconds. Croissant was screaming hot, cheese melted, egg and sausage still frozen solid. Pool and hot tub looked nice but when we went to use the hot tub it was full of kids and pool toys and the pool had the adults hanging out. On the the plus side the beds were comfortable, the air conditioning while noisy worked, and the TV, and mini fridge worked as expected. The room was approximately $100 less than others we looked at, but in hindsight the other places would have been worth the extra money.
Lsuey
|1 review
Overnight stay on a Saturday Got the 2 queen suite. Room was clean. Staff very nice. Reasonably priced. We were able to walk to everything! Legends Bar in the hotel was nice to hang in after a long day. Played darts, shot some pool and had some drinks. Fun enjoyable weekend! Thanks for the hospitality.
Carolyn E
|1 review
A middle-of-the-road place to stay As NY State has pretty much reopened after the pandemic, we decided to make a trip to Niagara Falls, NY. This hotel was reasonably priced for a Memorial Day weekend stay and was within walking distance to the falls and other attractions. There is also an onsite gift shop, pool & Papa John's Pizza, The staff was accommodating and allowed us to check in a little early. Our room was clean, though the property is in need of a bit of renovation. The bathroom was painfully small. Due to COVID, staff does not clean your room each day. Despite having free parking, hotel has parking issues. When their 2 small lots are full, guests are directed to a nearby municipal parking garage that is a nightmare to get out of and has a lot of trash and debris. Placing your hotel parking identification tag on your dash will eliminate the need to pay a fee at this garage. If you are arriving by car, be sure to check-in early to ensure that you get an onsite parking spot and plan your comings and goings around check-in and check-out times to avoid the sketchy parking garage.

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