Hilton Chicago/Northbrook

Northbrook, Illinois United States of America

Hilton Chicago/Northbrook
4
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Nomad08777886529
362 days ago
Spacious room I recently stayed at Hilton hotel in Northbrook, and the experience was fantastic. The check-in process was smooth, with friendly staff who provided helpful information about the amenities. My room was spacious and well-appointed, featuring comfortable bedding and a clean bathroom. They have a on-site restaurant, but didn’t have a chance to try it. The hotel also had a gym and a pool area. Overall, I had a great stay and would highly recommend this place.

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
Located in Northbrook, Hilton Chicago/Northbrook is on a river, within a 15-minute drive of Marriott Theatre and Allstate Arena. This hotel is 7.9 mi (12.8 km) from Rivers Casino and 10.8 mi (17.4 km) from Ravinia Park.

Rooms
Make yourself at home in one of the 249 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 49-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
You can enjoy a meal at the restaurant serving the guests of Hilton Chicago/Northbrook, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Melissa G
|1 review
2 Star service at 4 Star prices! As part of the reservation process I was asked for special requirements; I asked for 2 extra pillows which i did not receive. Warned by other reviews, I brought extra pillows so I did not have to be "Karen" demanding what I requested to allow me to sleep after 6 surgeries during the last 9 years. The hallway had dirty dishes outside the doors for more than 24 hours, My room was not cleaned. The coffee was stale, the sugar packets had been soaked, then hardened. One of the creamers left chunks in my coffee, so I went to Starbucks. Supposedly there is room service. One of the menu links is a PDF of the bar menu. The link to the restaurant menu leads to the room reservation menu. At the Pfister in Milwaukee, an actual 4 star hotel, one can order breakfast to be delivered to the room at a specific hour the next morning. Not here.
Don R
|1 review
Very disappointing The freezer was so froze up we couldn't even fit an ice pack in it. The refrigerator had a broken seal and the refrigerator didn't work until we figured out not to close the door that it was encased in as the refrigerator was heating up with the door closed. Front desk staff spoke rudely. One elevator didn't work the 2 nights we were there,(we were on the 10th floor) and other customers said they had been there longer and it was broken when they arrived. Cobwebs hanging from the main light fixture. No breakfast of any type was included with the room rate. $22.00 per person for a buffet breakfast. Only one socket for the TV and a light worked so you couldn't use both at the same time.
Nomad08777886529
|1 review
Spacious room I recently stayed at Hilton hotel in Northbrook, and the experience was fantastic. The check-in process was smooth, with friendly staff who provided helpful information about the amenities. My room was spacious and well-appointed, featuring comfortable bedding and a clean bathroom. They have a on-site restaurant, but didn’t have a chance to try it. The hotel also had a gym and a pool area. Overall, I had a great stay and would highly recommend this place.
Angela L
|1 review
Content I prefer to make my reservations a certain way and the person I spoke with at the front desk after I booked online was very accommodating and understanding because I needed to make some changes. Then when I arrived at the property I met Rosa Osuna The same person that had helped me with the reservations. Rosa had all of my diamond benefits set up for me and ready and honestly I felt like I was in a commercial for Hilton.
catherinesA8157JA
|1 review
Credit where credit is due and earned! Stay here! Outstanding staff and in particular, Brooke at the front desk-one of the best professionals in hospitality who I have ever met. She is a 10 in delivering the best client experience and knows how to get things done! Bravo! Great staff. Great culture!

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