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Courtyard by Marriott Novato Marin/Sonoma

Novato, California United States of America

Courtyard by Marriott Novato Marin/Sonoma
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FlyBacon
5 years ago
Convenient for both San Francisco and Wine Country. Just about an hour's drive from SFO, even at rush hour, we had a pleasant welcome on arrival. Room was clean and comfortable and big enough for 2 of us and loads of luggage (skiing). Easy access from Route 101 and a few restaurants at the shopping complex next door. It was just right for an overnight stay.

Amenities

Pool - Outdoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Novato, Courtyard by Marriott Novato Marin/Sonoma is in a rural location, within a 10-minute drive of Stone Tree Golf Club and Marin County Civic Center. This hotel is 6.5 mi (10.5 km) from Dominican University of California and 7.2 mi (11.6 km) from Mission San Rafael Arcangel.

Rooms
Make yourself at home in one of the 136 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Novato? This hotel has 1023 square feet (95 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
christinacY8561PO
|1 review
Unsanitary & unsafe. The room was not safe & sanitary. In normal times, that would be unacceptable but during COVID-19, this is beyond unacceptable. 1. The coffee mugs tasted like glass cleaner which is not safe or sanitary. If this is a operational practice to not wash glass wear, this needs to change ASAP with new standards on washing &/or providing single use cups. Guests should not be ingesting cleaning supplies. 2. The blow dryer was filthy from previous guest makeup. This is not only unacceptable from a visual standards level but also shows that the blow dryers are not sanitized. I travel often for work and am a Hilton Honors member. I choose to use Hilton hotels for the experience they provide when I travel. In limited cases, I have used Marriott for work and decided to use my points for this stay. I was warned by a travel agent that Marriott was not clean during their recent stay with their family. While this was concerning, especially during COVID-19, I imagined it was his specific experience. I now can confirm it is from an operational process versus a one off bad service. Sanitation & safety is important during any guest operation procedure but in a pandemic, needs to be prioritized. I will be sharing this information with peers that travel. Do better to put safer operational policies in place for housekeeping. Guest Room #226 Stay Date: 10/10 (1 night)
garywing
|1 review
CoVid 19 forced cancellation! We were booked for a 3 night stay coming up and were forced to cancel due to the coronavirus outbreak. We have stayed here in the past, but may not in the future! After hours on the phone and getting no where with the hotel for either allowing a credit in the future or a refund....we finally got help from a friend who works for an airline. The hotel grudgingly issued a refund. To me this is not good customer service! The virus was not our fault, and most airlines, cruises and hotels have been bending and breaking rules to help their customers out! The treatment we received from the Courtyard Novato was rude and terrible customer service.
FlyBacon
|1 review
Convenient for both San Francisco and Wine Country. Just about an hour's drive from SFO, even at rush hour, we had a pleasant welcome on arrival. Room was clean and comfortable and big enough for 2 of us and loads of luggage (skiing). Easy access from Route 101 and a few restaurants at the shopping complex next door. It was just right for an overnight stay.
timothyy298
|1 review
Room 425 is adequate for three Staff is friendly here. Lobby bistro involves ordering at a counter and getting food to go or eating it at a bar stool table. Gym is well stocked. I think you should look for a suite to get more room/ be able to spread out. Plenty of parking. No Executive Lounge.
Bball-Mom03
|1 review
Average Quick trip to San Francisco on short notice so we stayed 20 minutes away to save money. The room was clean but the bathroom could have been cleaner. The bed and pillows were comfortable. They have food available to order but no room service, so you have to go down and get your food which is kind of a bummer. Although, someone did bring our food up. I think because we were there on a Tuesday so it wasn’t busy. We ordered two cheeseburgers and decided to try the chicken wings too. The burgers and the wings were good and you get a lot of fries, so we couldn’t finish all of it. So overall it’s okay but I will stay in San Francisco next time.

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