Sleep Inn & Suites Oklahoma City Northwest

Oklahoma City, Oklahoma United States of America

Sleep Inn & Suites Oklahoma City Northwest
3.5
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StephanieW8553
5 years ago
Not a guest,but still received excellent service While my husband and I were traveling through OKC, we unfortunately had a minor "mishap" due to severe weather which resulted in 2 flat tires to our rental car. Shook up and wet, we looked for the nearest shelter to assess the situation, which happened to be this hotel. We were not guests at this hotel, however, it was the quickest way to get out of the rain. I went inside to advise the front desk clerk, Vonda, why we were parked under the awning in the front of their hotel blocking the entrance with our disabled vehicle. I also advised that we were waiting for a tow truck and were trying to get a ride to pick up another car. Vonda was very helpful and extremely sympathetic to our situation. Even allowing us to use their luggage cart to unload our car before it was towed. This was really awesome since she could have reacted differently since we were not guest at the hotel. While we waited Vonda and her co-worker were constantly cleaning and sanitizing the lobby and surrounding areas the whole time. Although, we always stay at a different chain of hotel, the cleanliness of the hotel , the professionalism, and the willingness of Vonda to go the extra mile for me was greatly appreciated and will definitely make me consider staying at a Sleep Inn in the future. To the management: Vonda is definitely to be commended. As business owners ourselves, we know all to well that great, professional help is hard to find.

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Sleep Inn & Suites Oklahoma City Northwest, you'll be centrally located in Oklahoma City, within a 10-minute drive of Oklahoma City Zoo and OU Medical Center. This hotel is 11.7 mi (18.8 km) from Tinker Air Force Base and 5.2 mi (8.4 km) from USA Softball Hall of Fame Stadium.

Rooms
Make yourself at home in one of the 55 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Mya R
|1 review
We find out in the morning the kids room door does not latch. I book adjoining rooms for a spring break outing with the grandkids. The beds slept well, the shower had plenty of pressure an warm water. The room seemed clean, we had no complaints. We missed breakfast as we slept in. We were called late around 11 or 1 2 saying we were being to noisy, We told her we were all trying to sleep and it was the room above us making all the noise. The next morning I went down to get the cart and when I was returning to our floor a teen boy exited the elevator before us and went right into my grandkids motel room without a key, he was all the way in by the TV before he realized he was in the wrong room, and I was right behind him, telling him to get out. He was on the wrong floor. I was disgusted to say the least. I told the girl at the desk downstairs. Se told me she would give the the managers phone number if I wanted to call. I told her no she could call her, I would be leaving a bad review.
StephanieW8553
|1 review
Not a guest,but still received excellent service While my husband and I were traveling through OKC, we unfortunately had a minor "mishap" due to severe weather which resulted in 2 flat tires to our rental car. Shook up and wet, we looked for the nearest shelter to assess the situation, which happened to be this hotel. We were not guests at this hotel, however, it was the quickest way to get out of the rain. I went inside to advise the front desk clerk, Vonda, why we were parked under the awning in the front of their hotel blocking the entrance with our disabled vehicle. I also advised that we were waiting for a tow truck and were trying to get a ride to pick up another car. Vonda was very helpful and extremely sympathetic to our situation. Even allowing us to use their luggage cart to unload our car before it was towed. This was really awesome since she could have reacted differently since we were not guest at the hotel. While we waited Vonda and her co-worker were constantly cleaning and sanitizing the lobby and surrounding areas the whole time. Although, we always stay at a different chain of hotel, the cleanliness of the hotel , the professionalism, and the willingness of Vonda to go the extra mile for me was greatly appreciated and will definitely make me consider staying at a Sleep Inn in the future. To the management: Vonda is definitely to be commended. As business owners ourselves, we know all to well that great, professional help is hard to find.
Frag498
|1 review
FRAUD ALERT!!! Beware of this location!!! I stayed at this location last weekend. When I checked in, the clerk took a physical imprint of my credit card like it was the '80s. Unusual in 2019, so it definitely registered in my mind. Today I got an email about a fraudulent charge on my card from an OKC pizza delivery chain. This hotel was the only place I used my card on that trip to OKC, so I *know* that's where the card theft originated. There's a criminal working there! The police have been contacted!
418bobh
|1 review
Not a fan of management When I arrived they couldn’t find my reservation. The manager herself supposedly had made it. Numerous issues during my three day stay. Commode leaked, no working AC in the hallway and it was very hot, And fan with that stay on on the AC unit in the room. The thermostat showed it was on high but it still cycled. I told management about this the first day and nothing was ever done about any of it during my whole stay. On my third day housekeeping skipped my room and when I return to the hotel at 4 PM I was told there’s nothing they could do. They offered to bring sheets and I could make the bed myself. Management offered a whopping $10 off the room rate for one night. The management here is a joke and very cheap! My advice would be to skip this hotel!
Angiejo19
|1 review
Not worth it! We were very disappointed to find the hotel room at this Sleep Inn to be so neglected. The walls were covered in spots and coffee left behind from previous visitors. Carpet had not been vacummned. We moved to another room which was somewhat cleaner but still needed a good going over. Toilet malfunctioned in the night and my husband had to fix it. We requested a discount for our inconvenience and the woman at the desk practically laughed at us. No more Sleep Inns for us.

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