Best Western Orlando Gateway Hotel

Orlando, Florida United States of America

Best Western Orlando Gateway Hotel
4.2
Select room:
Availability
tiom201
11 days ago
Coming back The moment you step in, you get smiling faces. Overall great experience. Staff is great , especially Evelyn @ front desk, nice location. Very easy to get around.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Best Western Orlando Gateway Hotel in Orlando (Florida Center), you'll be a 5-minute drive from Universal Studios Florida and 7 minutes from Aquatica. This family-friendly hotel is 4.8 mi (7.7 km) from Florida Mall and 7.4 mi (12 km) from Camping World Stadium.

Rooms
Make yourself at home in one of the 298 air-conditioned rooms featuring refrigerators and microwaves. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Dining
Satisfy your appetite with American cuisine at Sharky & Jack's Bar&Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 2550 square feet (237 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
England42
|1 review
More interested in policy that customer service I booked a room with yourselves via the App Hotel.com for the event of 12th June 2025 as I was due after travelling from Norfolk Virginia via Philadelphia. Unfortunately upon landing at Philadelphia I learned that the onward flight to Orlando was cancelled. After much confusion and amongst the 100’s of other passengers in the same situation I realised I wasn t going to get to Orlando that evening. At 18.24 12/6 I called the hotel and spoke to Yash and advised the above' He said the reservation would be cancelled. No charge. Don’t worry about it. I heard nothing som on 17/6 8.05am I rang and spoke to Evelyn, who stated no show charged but released security deposit, charged as a no show. She said she will speak to yash who is the night manager get him to ring but he may not be able to dial International. I provided my Email address she said he would email To date i have heard absolutely nothing from Yash or Evelyn despite your promises. i have left 8 messages on the Hotel App where you claim you will respond by email, I have disputed the transaction based on the above conversation - yet you have invited I be charged The only thing you appear interested in is a review - which I am more than willing to give based on the service I have received so far the hotel refused a refund and completely contradicted their own staff
tiom201
|1 review
Coming back The moment you step in, you get smiling faces. Overall great experience. Staff is great , especially Evelyn @ front desk, nice location. Very easy to get around.
mikekT4670IT
|1 review
Best Hotel Me and my family enjoyed stay with Best Western Orlando Gateway Nice staff nice hospitality Specially Morning front desk Evelyn and night front desk Clark My kids love this place room are so clean and it is very close to all attractions places Thanks
948annyr
|1 review
Old, Dirty Bathroom – Awful A/C Noise – Uncomfortable Beds – Discrimination at the Front Desk Old, Dirty Bathroom – Awful A/C Noise – Uncomfortable Beds – Discrimination at the Front Desk This was honestly the worst hotel experience of my life. The bathroom was old, dirty, and smelled like urine. It was disgusting and totally unacceptable. The air conditioning made a loud, horrible noise all night long, making it impossible to sleep. The beds were old, hard, and way too small. Extremely uncomfortable. But the worst part of all was the discrimination and verbal abuse I suffered from Luciana at the front desk. She was rude, aggressive, and completely unprofessional. I felt humiliated and mistreated, especially as a guest with a disability. If you don’t want your trip to Orlando to be ruined, PLEASE DO NOT STAY AT THIS HOTEL. I wouldn’t wish this experience on anyone.
W4110BDnicoles
|1 review
Amazing Lucana was so welcoming and friendly. We had a great stay. Although it was brief it was great. We enjoyed drinks by the pool. Everything was clean. Breakfast was great. And the staff was amazing. Thank you best western for another great stay!

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