Hilton Garden Inn Lake Buena Vista/Orlando

Orlando, Florida United States of America

Hilton Garden Inn Lake Buena Vista/Orlando
3.6
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MikeL37
40 days ago
Great Hotel near WDW Ground floor room, Desk staff awesome. Room and hotel are not new, but it felt new. Value was awesome as well. Breakfast buffet a bit predictable but good. It helps if you are Hilton status. I was very surprised at the 27 dollar parking fee per day and it didn't matter about status or not. I did negotiate it to be dropped which they did. The location is ideal for theme park visits but someone visiting for business or family should stay away from this area.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

Rooms
Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Dining
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
whytraveldotcom
|1 review
Hotel Option! This hotel is ideally situated close to dining establishments and retail outlets, several other hotels and is not far from International Drive, which is the reason we chose to stay here. However, we ended up checking out early due to the fact that only one elevator was operational, the hallways were excessively hot, and the hotel was dirty. Throughout our entire stay, the elevators were dirty with hand prints, footprints and a dirty floor which were all visible in the elevator. Is this a Hilton Garden Hotel or a Motel 6? The customer service was abysmal; when we went to the desk regarding our air conditioning not working , the gentleman informed us that the maintenance staff was busy and that he could take a message for them. I have never encountered such a response before; the gentleman had braids and was wearing a pink polo shirt on the evening we inquired about the malfunctioning air conditioning in our room. Another problem we faced was being double charged, and when we spoke to Oscar, he was so unhelpful and seem clueless. Please ensure that your staff is adequately trained to handle customer issues appropriately. Due to all these problems, we checked out early and relocated to the Aloft, which proved to be a worthwhile decision.
MikeL37
|1 review
Great Hotel near WDW Ground floor room, Desk staff awesome. Room and hotel are not new, but it felt new. Value was awesome as well. Breakfast buffet a bit predictable but good. It helps if you are Hilton status. I was very surprised at the 27 dollar parking fee per day and it didn't matter about status or not. I did negotiate it to be dropped which they did. The location is ideal for theme park visits but someone visiting for business or family should stay away from this area.
ToneiaM1
|1 review
Do not stay here. This hotel is not Hilton quality. Overpriced small bottles of water and no other choices for getting water. No refill on coffee in room- had to go ask for some- they couldn’t find any- said they’d have it brought to the room- didn’t bring it. I went back down and stayed until they found some. No shuttles to most parks (the two they have shuttles for are odd times nobody would choose)or Disney springs Came by when we were at the pool and randomly said the pool was closing for 2 hours (no prior warning of changing filters on that day) Shower - hot is cold and cold is hot- no pressure Old property that is falling apart- more like a motel 6. This is not the Hilton quality I have grown to love as an honors member. Will NEVER stay here again. Horrible experience. Only gave it a two because the lobby staff were so kind and it’s not their fault.
Q8953LMcarolinem
|1 review
Wonderful Customer Service Everything during our stay was wonderful. The rooms were clean and spacious. The front desk associate, DeAsia, was amazing, kind, and very helpful. She is the main reason I am writing this review! I would definitely stay here again in the future!
laurenmS2898VK
|1 review
Nice Hotel Close to Parks My husband, toddler and I were looking for accommodations after visiting the Magic Kingdom. We were tired and ready to relax and found the Hilton Garden Inn, which was reasonably priced and fairly close to all of the parks (we were returning in the morning). The room was clean and exactly what we needed. The customer service was fantastic. Like others have said, DeAsia at the front desk went above and beyond! Very friendly, knowledgeable and ensured we had everything we needed.

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