Monumental Movieland Hotel Orlando

ABSOLUTELY DISGUSTING AND SHOULD BE CLOSED DOWN Let me start by saying we had stayed at this hotel a few years ago twice. We had a pleasant stay with two children and being a short walk to Universal, it was an ideal location. (I think it was under a different name then). So we booked again. Upon arriving after an eight hour flight, the first thing I noticed as we pulled up was the reception glass doors. They were absolutely covered in fingerprints and dirt and at that point filled me with dread as to what I was about to walk into. The first thing I noticed was it still looked the same as the previous times we were there, but this time everything looked dirty and old. The reception had a strong smell of canabis and three dodgy looking men stood behind the reception. Eventually we checked in and got our room key. We followed the bleach smell to our room and when we oped the door the smell of bleach nearly knocked me off my feet. The room was grim, smelt of strong bleach, furniture was falling apart and the safe didn't work. After waiting what seemed forever for a guy to come and put some new batteries in the safe, while still inhaling pure bleach, we didnt unpack and went out for some food. I wasnt looking forward to returning to the HOSTEL I had paid nearly £900 to stay for two weeks. We reluctantly stayed the one night, god knows what creatures I shared the bed with. I was up at 4am the next morning and by 6am we were checking into Universals Dockside for the remainder of our holiday. There was no way on earth I was staying in this disgusting hotel with my daughter another night. I could of contacted our travel company but that would of meant having to stay while they sorted it out. I wasn't wasting our two week holiday trying to contact the UK company so I made the decision to cut our losses, move on and start our holiday. This hotel should be shut down. Is there no health and safety in place in florida. The people who own hotel should be ashamed of themselfs.

Probably illegal This is the worst establishment I have ever had the misfortune of visiting. It is SO dirty and downright dangerous. I had insects in the bathroom. Lamps didn’t work, tv didn’t work. Safes didn’t work - and there was an extra charge for them at check in. There was also an extra charge for WiFi - which is obviously not secure and has left my phone with viruses. At time of booking the confirmation stated paid in full inclusive of all taxes and charges. Don’t know why I had to pay the extra! The bed linen was stained. The pool is filthy. There is a smell of marijuana in the corridors. Bins were overflowing. There were pools of urine in stairwells. The fire safety signs are torn so you can’t see escape routes. With jet lag, I went out walking at 5am one morning and there was a couple having sex outside the reception area! The fridge wasn’t working - but they did replace it. There were no hangers in the ‘closet’ but the kind gentleman who replaced my fridge brought me 2 hangers. The bed was so hard, I still have bruises on my body. To top it off - someone tried to get into my room in the middle of the night & I had to jam a chair against the door. When I tried to report anything to reception, it was unmanned. They had a cheek to take a deposit for damages from me and I was worried they’d keep the deposit if I said anything at checkout.

My experience was awesome Ok first let me say the price is Amazing the Managervis so nice but I've to say Rodrigo went up and above for me he help me with everything Including transfer my room because I need a bigger space because of my kids ever carry my logged ans help me to the 4 floor I try tipping him he say no it's his jib omg so sweet you guys this hotel is a hidden jym.love it here close to everything walking distance.

UNSATISFACTORY & UNBELIEVABLE We checked in, and then they put us in a soiled room, not once but twice. These rooms were to worst I have ever seen. Stained linen, bed unmade, hair in bathroom, locks broke, urine in toilet, etc Needless to say, we stayed somewhere else. This motel / hotel needs to be inspected by the health dept.