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Best Western Ottumwa Inn & Suites

Ottumwa, Iowa United States of America

Best Western Ottumwa Inn & Suites
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carolegS2245WF
275 days ago
Wonderful stay will return From walking in to leaving everything was nice. The parking lot was clean, lobby was well lit and clean, no odd smells anywhere in the building, room was spacious and looked like it had been renovated recently. The beds and pillows were very comfortable. We do not eat breakfast but did go down to see what was there - looked like a typical breakfast provided at hotels and plenty of food out. We were there 3 nights and really enjoyed everything. I would recommend this hotel.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Best Western Ottumwa Inn & Suites in Ottumwa, you'll be 27.1 mi (43.7 km) from Southern Iowa Fair. This hotel is 1.4 mi (2.2 km) from Iowa Heartland History Connection and 1.6 mi (2.6 km) from Cedar Creek Golf Course.

Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided daily.

Amenities
Enjoy a range of recreational amenities, including a health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
carolegS2245WF
|1 review
Wonderful stay will return From walking in to leaving everything was nice. The parking lot was clean, lobby was well lit and clean, no odd smells anywhere in the building, room was spacious and looked like it had been renovated recently. The beds and pillows were very comfortable. We do not eat breakfast but did go down to see what was there - looked like a typical breakfast provided at hotels and plenty of food out. We were there 3 nights and really enjoyed everything. I would recommend this hotel.
cheiling
|1 review
Great value, clean updated rooms! Highly recommend! This hotel was a great value, clean and updated rooms, very friendly staff, pool, with hot breakfast included. Very friendly and helpful staff - the young lady at the front desk was able to put us in a room near family who was also staying there. I would definitely stay here again and would highly recommend!
Disgusted1018
|1 review
STAY AWAY FROM THIS HOTEL! Avoid this hotel at ALL costs! We checked in for a two night stay, but left after the first night. The internet didn’t work, the cable didn’t work, the iron in the room was broken. When I called the front desk to ask what was going on, the female who answered the phone informed me it was her first night and she didn’t know what to do or where her supervisor was. This hotel also does not secure the front doors at night, and no one man’s the front desk. There’s a note giving a phone number to call if you need to speak with someone. So anybody can walk into the hotel at any given time. The security here is non existent. When I went to check out the male desk clerk told me his system was running very slow, so he would email me my receipt. That I refused, and waited for him to print my receipt to make sure he only charged me for one night. I also told him I shouldn’t be charged the full priced as I didn’t receive full services. When I said this, he acted as if he couldn’t understand me. I did receive my invoice, and it was only for one night. Later that day, I checked my credit card and they have charged me for two nights! Believe me when I say to STAY AWAY from this hotel! Owners please contact me as I have plenty more to say about my stay in your hotel.
1950cherie
|1 review
Nice Stay This was a very nice stay. Our room was clean and comfortable, and breakfast was good. The staff were all very friendly as well. We would definitely stay here again if we are ever in the Ottumwa area and recommend this hotel if you're traveling through here.
MoCowboy
|1 review
Excellent stay as always. The remodeling of this Inn was completed since our stay here last year. This was our annual stop here (4th year), as we stay here for the Knoxville Nationals in Knoxville, IA. The rooms are comfortable and clean. The staff is friendly and personable. It is easily accessible. The price is also reasonable.

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