La Quinta Inn & Suites by Wyndham Palestine

Great with One Caveat Very clean and spacious room. Bed comfortable with great pillows. Hot breakfast very good with a nice selection of items. The only complaint I have was an inordinate amount of noise until after midnight by inconsiderate guests (slamming doors and loud talking in the halls). We stayed on a Friday night so probably we're contending with partners and/or drunks. This being said, I would definitely stay here again.

Great stay The whole hotel smelled amazing. Nice clean, cold room. The room was very spacious, clean and the air was nice and cold. Great location and close to amenities.Had a big selection for breakfast which was yummy. Would definitely stay here again if in the area!

Great stay for visit Great place to stay when visiting family. The staff was very friendly. Room was clean. Pool was GREAT. Kids really enjoyed themselves.

Don't ever stay at this location! Hampton Inn, Holiday Inn accept pets       3 days ago Checked in Saturday August 10 around 3:45pm for an overnight stay. Heated food in the microwave, sat my container on the night stand while I showered, only to find a couple of roaches crawling on top of the container! Grabbed tissue and killed them only to see another one crawling on the wall! Pulled the night stand away from the wall and see another one crawling on a cord plugged into the outlet. I made two videos with my phone and went straight to the front desk and show the videos to the desk clerk and to the new clerk at check out, only to be told that they have never, ever had a roach problem, the best she could do was move us to another room and that the manager would be there before check out to talk to us! It was after 2am and my husband was a sleep! I threw the food away of course and went to bed hungry. The next morning the 11th. We did not eat breakfast and waited close to checkout and still heard from no one! I spoke with the on duty desk clerk and was told that the manager would not be in until today which is Monday the 12th and still nothing! I contacted the location again and was told that the manager wasn't there and she didn't know why I had been told that the manager would talk to us because no one really knows the schedule and that someone would contact me on Tuesday the 13th! This is not acceptable! The hotel is dated and overpriced! I am a Wyndham member and have been for a long time! We travel with our Yorkie and stay at La Quinta all the time and have stayed at this location since it opened in Palestine but will not again! Employees standing around talking with trash over flowing and one person even had a child with them who looked to be about 7 or 8 years old sweeping around the entrance. Food and water bowls outside the entrance for strays! I want my money returned to me for my stay! We took our things outside and shook them out before we placed them in the car to leave. Spent 186.00 total including a 25.00 pet fee. The hotel manager finally contacted me by email yesterday 8/15 and said that they would give me 7,500 reward points for a one night stay only because I'm a Wyndham rewards member and should have moved to another room at 2:30 in the morning even though I paid for my with my debit card for my room and pet fee and didn't use any Wyndham points! I just want my money back! Don't ever stay at this location

Great Place The room was nicely laid out. It was very clean. The people here were great. I felt like part of a family during my whole visit. They helped with finding places to eat. The genuinely asked how the trip was going and where I was from and such. I felt like an honored guest the whole time. It is on my list of places to stay again the next time I travel this way.