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Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG

Petersburg, Virginia United States of America

Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG
4
Availability
On_Thee_Level
1 year ago
Excellent Front desk customer service! Excellent service from “Joe”at Front desk. Greeted with a smile and warm welcome followed by great customer service. Had an issue with my room which he rectified immediately without missing a step. This particular hotel has always done a great job of hiring Great front desk personnel.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationLocated in Petersburg, Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG is in the historical district, within a 10-minute drive of Petersburg National Battlefield Park and Old Blandford Church. This hotel is 5.1 mi (8.1 km) from Dogwood Trace Golf Course and 6.7 mi (10.8 km) from Poplar Grove National Cemetery.

RoomsMake yourself at home in one of the 104 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

AmenitiesEnjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.

DiningGrab a bite from the snack bar/deli serving guests of Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG. A complimentary buffet breakfast is included.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Mishelle M
Really Great Stay I really enjoyed my stay here for a whole month. The general manger, Desmond, and front desk, Ashley, were the absolute best. They helped me out a lot when I asked for something and they were always making sure my stay was as comfortable as it could’ve been. I do have to say I feel as though the housekeeping could’ve been a bit more consistent especially for being there for a month, but when they did come by they always did a phenomenal job on making sure my room was clean and neat. The location of the hotel is 10 mins driving from food places, the mall, pretty much anywhere. Overall, I really recommend this inn for how pleasant and safe is felt.
On_Thee_Level
Excellent Front desk customer service! Excellent service from “Joe”at Front desk. Greeted with a smile and warm welcome followed by great customer service. Had an issue with my room which he rectified immediately without missing a step. This particular hotel has always done a great job of hiring Great front desk personnel.
Roberts A
Best stay I've ever had! I like how Joe, from the front desk got us our rooms early and the housekeeper, Shanel was absolutely chill,too. Desmond the GM also helped as well with preparations. 5 out of 5 customer service, I would come back here and I think everyone should as well!
Simpson P
Wonderful accomodations Accommodations were excellent and staff was super friendly and helpful. Every one was attentive to all of our requests. Room was comfy, clean and quiet. Breakfast choices were plentiful and delicious. A variety of choices each day of the stay.
U7546DOrichardb
Not to be trusted I thought the room was nice and the bed was comfortable. Unfortunately I left a jacket there. When I called the front desk I was told that it was in lost and found but the manager was not available to recover the jacket. When I called the next day the front desk said that they are unable to locate the jacket and to call back to speak to a manager. I called a third time and was informed that even though housekeeping and the front desk remember seeing the jacket it is no longer in lost and found. When I asked to speak to the manager I was told she was not available. The hotel has refused to acknowledge my situation and I have yet to hear from management. I have reached out to IHG corporate office and they have been very responsive to my situation but they have not been able to get a clear answer from the hotel. I am lead to believe that the hotel management is not trustworthy and I would avoid the hotel at all costs. I am a Diamond Elite member with 279 days in IHG properties last year.

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