VILLA HAMMERSCHMIEDE

Exceptional Hotel with Amazing Service and Facilities Our stay at this hotel was outstanding in every way. The crew was incredibly lovable and super caring, always going above and beyond to help with anything we needed. The 24/7 swimming pool and bar were fantastic features, and the pool's child-friendly environment made it perfect for families. Our room was very spacious and well-equipped with all the necessary amenities, including a lovely balcony overlooking the beautiful garden. The restaurant and morning buffet were perfectly situated in the Japanese garden, creating an utterly amazing experience to start the day. The combination of an outstanding crew, prime location, and excellent facilities made our stay truly memorable. We highly recommend this hotel for anyone seeking a superb and enjoyable experience.

Tranquille patio Allocated a huge bedroom. Good décor & very clean. Provided with a large fan which was very welcoming in the humid weather. Room had the most tiniest of balconies, so sweet. For the first time in 9 nights we had no kettle or coffee machine in the room. Bottle of water provided. Small glass of sparkling on arrival. Terrible internet in the bedroom, if you stood by the door it was much better. Breakfast buffet was good quality with eggs cooked to order. Lovely patio area to eat alfresco. Dinner was well presented and friendly & very efficient service. Our menu did have petit Fours included however we did not get them offered. Would return again if in this area.

No longer what it used to be We had a few very nice stays here a couple of years ago, but our latest stay was a little disappointing. It was still OK, but the VIP treatment and excellent food that we experienced before is no longer present. The hotel also showed some signs of neglect, and needs maintenance. Food was moderate, nothing like the Michelin star quality of a few years ago. I will not return here anymore, unless the manager decides to perform a major reorganisation.

Very disappointing Like other reviews, we found this to be very dated, old, run down, and shabby. The property has an odd odour, like stale hot dogs. The service was sub-par, no help with luggage, surly restaurant staff, and absolutely lacking in warmth or a welcoming feeling. Adding to the poor experience was the near constant sound of chain saws in the forest, starting early in the morning. The property is located off a fairly busy road, so it’s not at all peaceful. This did not meet the standard of a R&C and we could not wait to leave.

This is a hotel that is living on its reputation We booked to stay at Villa Hammerschmiede for three nights thinking that because it was a Relais & Chateaux member it would be wonderful. Unfortunately, the reality is very different. This is a hotel that is living on its reputation. The building and its furnishings are tired and worn and badly in need of refurbishment. But the most terrible thing about Villa Hammerschmiede is the smell of stale cooking oil. Even our room smelled of stale cooking oil. We arrived too late in the day to change our plans and find another hotel. We spent an uncomfortable night and got up early to check out. When we told the receptionist that we were leaving because of the smell of stale cooking oil it was clear from her expression that we were not the first people to have cut short their stay at Villa Hammerschmiede because of the smell.