DoubleTree by Hilton Phoenix North

Never again _ This hotel needs to remodel. Checked in room 437, carpet filthy, walls and curtains not the color they started out as wall papercoming down. Went downstairs to get another room. Same issue but worse (room 433), curtains all torn up and dirty, bed had black stuff all on it. So bottom line is this hotel needs new stuff, but thanks for the cookies and the front desk was understanding and helpful. Checked out went to Home 2 Suites which was much better was able to lay my head down

STAY AWAY! Absolutely terrible experience. Let me start with this was a complimentary stay we had. We tried to use it in the Spring, however, the pool was undergoing renovations and would be complete soon so we waited until August, when we had to use it. The pool was still not open and seeing it partially from our room doesn't look like it's been started. We have stayed at other Hilton's and when pool issues arose they offered another Hilton nearby for the facilities. We had called and asked prior and were told no. I enquired again at checkin and was told yes, the one not far but they have to check capacity. That night we chose to eat in the hotel restaurant only to be told the chef just quit and no food available. The room looks to have been updated at some point, however, the AC is loud and not very cooling. The following day we tried their breakfast. The OJ was like water and the coffee was so weak. We left and went somewhere else for breakfast. After enjoying our day we returned to the hotel and were informed they had a chef and we could eat at the restaurant, which we did. It was better than breakfast but not by much. On the other hand, the tap beer selection was great! That night we were kept up by people partying next door -why put people right next door to another room in a not at capacity hotel? Security was at the room twice to no avail. We got up and left early, skipping breakfast. This was a complimentary stay for referrals and it was absolutely terrible. We did contact Hilton with our review and the response was apologies and that they are constantly monitoring their brands.

Oasis hotel off the I-17 and all the conveniences This hotel is a gem in the middle of a busy area of town, a little oasis. Friendly staff, comfortable rooms, meeting space, pool and patio, nice breakfast area and convenient to everything. If you have an event at GCU, this is the hotel for you.

Disgusting Our visit was April 4, if you are going with your family, I highly do not recommend you stay here. The pool is under renovation. there’s no notice on the websites that the pool is under renovation .The rooms are very disgusting. There’s mildew in the bathroom. The bathroom doors don’t shut there’s bubbling up on the ceiling from water They’re Staining on the carpet that is just very disgusting Furniture is very old and run down has chipping The room has a very distinctive smell.