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Residence Inn by Marriott Pittsburgh North Shore

Pittsburgh, Pennsylvania United States of America

Residence Inn by Marriott Pittsburgh North Shore
4.5

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Aplatt8
3 years ago
Best.Guest Services Manager. Ever Margaret is absolutely, positively, the ideal person you want working in your hotel. She cares so much about her guest and her team. Hospitality jobs are so short staffed but it’s nice to know there are amazing people like Margaret who make places like this a billion times better.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Residence Inn by Marriott Pittsburgh North Shore, you'll be centrally located in Pittsburgh, within a 10-minute walk of Stage AE and PNC Park. This hotel is 0.9 mi (1.4 km) from Market Square and 1.6 mi (2.7 km) from Acrisure Stadium.

Rooms
Make yourself at home in one of the 180 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).

Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a picnic area, barbecue grills, and a banquet hall.

Dining
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Pittsburgh North Shore. A complimentary on-the-go breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Pittsburgh? This hotel has 742 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
W1181FFlawrencec
|1 review
Poor demeanor & Service Although policy is in place to create structure, one can not foresee the unforeseen. When one is in the field of customer service by definition you must actively lend your self in helping and doing work for another. When the most effort is a shrug and no. What happened to "I'm not sure but lets see what we can do?"
V4449NCronc
|1 review
Not Good, falling apart, Marriott should be ashamed. NO HOT WATER! From 8AM until checkout Couldn’t take a much needed shower. Was told, “I’m sorry. It’s the whole hotel. There’s a problem with the boiler”. Was told they would remove the parking fee from my bill for my inconvenience. Didn’t solve the problem but it was something. Then I got my bill and it wasn’t taken off! May has well said, sorry, thanks for paying full price, now get out. Also: Pool went out of service on the night of our stay so my daughter was extremely disappointed. Standing water in the dishwasher with food crude floating. Didn’t trust the glassware in the room and no paper cups. Couch where my daughter was going to sleep had huge divot so it would suck her into the couch. Tile fell off the bathroom wall. No one around. Just fell off. Hotel was once nice but just seems to be falling apart. Idk if it’s lack of maintenance or lack of caring but definitely not worth the money. Still angry today. Could have looked over the little things but at the very least I expect a place to sleep and can get clean from a hotel. Should expect more from a Marriott. I guess they trap you in for the location. Much better options in the Burgh.
Aplatt8
|1 review
Best.Guest Services Manager. Ever Margaret is absolutely, positively, the ideal person you want working in your hotel. She cares so much about her guest and her team. Hospitality jobs are so short staffed but it’s nice to know there are amazing people like Margaret who make places like this a billion times better.
Wander41376
|1 review
Good stay at this hotel with some items that need improvement Stayed here with free night certs over Fourth of JUL weekend. Many big PROs and a few minor CONs. Major PROS: 1. LOCATION. Great location at reasonable price. For a suite in downtown Pittsburgh, this hotel can't be beat. Walked to Point State Park in the morning with the family. 2. DESK STAFF. Front desk staff was friendly and truly accommodating and went out of their way to help. Minor CONS: 1. BREAKFAST COFFEE. I can understand handing out bagged breakfast during COVID but no hot coffee? The coffee from the coffee maker in the room never tastes good to me. 2. SHOWER CURTAIN MILDEW. Mentioned a couple of times in other reviews for this hotel and I noticed this as well. I also noticed that unless my room temp was set at 70 degrees or below, the humidity in the room is noticeable so my guess is that this and the shower curtain mildew are related. 3. SMALL ITEMS. Dresser knob missing, paper towel dispenser broken. Door closing mechanism needs to be adjusted so the door doesn't slam and damaged the frame. I noticed this on both rooms that we rented. Housekeeping should pick up on these things and relay them to building maintenance. Since daily housekeeping is missing due to COVID, my assumption is the only the squeaky wheels (guests complaining), are getting greased.
AltoonaFoodJunkie
|1 review
Great place!! Just across the street from PNC park and a great location on the north shore. Very clean room and comfortable. Would def recommend a stay here. Located close to both stadiums, the casino and all the bars/restaurant on the north shore.

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