Fairmont Mayakoba

Playa del Carmen, Quintana Roo Mexico

Fairmont Mayakoba
4.7
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brianm785
8 days ago
Fairmont Heritage Place 5 nights Our stay at the heritage residences was exceptional. Our butler Agustin was fantastic and he went out of his way to ensure our needs were not only met, but exceeded. His always welcoming smile and positive attitude, combined with ability to assist with transportation throughout the resort (which was always necessary due to having a grandparent that had difficulty walking), arranging dinner and activity reservations, and constantly doing small gestures for our kids (balloons, treats, toys) are a primary reason we’ll be returning in the future. With that said, the entire staff at Fairmont are exceptional and always will to assist. The property is beautiful and food delicious, especially since you have access to restaurants at other resorts. Only complaint is the seaweed (June-August) which makes spending time in the water very unpleasant and even just sitting at the beach less than desirable due to the smell.

Amenities

Pool - Outdoor
Parking - Free
Golf Course
Spa
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.8 mi (9.4 km) from Quinta Avenida and 5.9 mi (9.4 km) from Playa del Carmen Main Beach.

Rooms
Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
IlaLuna
|1 review
Sprawling beachfront pampering Beautiful beach, great food (though very expensive) and excellent staff. The buggies sometime took a little time and there was sometimes a long waiting line at busy times, but overall between walking and biking getting around the large property is easy. The included activities like the boat ride and catamaran are enjoyable. It’s nice to have easy access to the other properties like the Banyan Tree and Andaz too. The little place La Fondita run by the Rosewood is lovely, though our favourite was the Fairmont’s beachfront restaurant Fuego.
brianm785
|1 review
Fairmont Heritage Place 5 nights Our stay at the heritage residences was exceptional. Our butler Agustin was fantastic and he went out of his way to ensure our needs were not only met, but exceeded. His always welcoming smile and positive attitude, combined with ability to assist with transportation throughout the resort (which was always necessary due to having a grandparent that had difficulty walking), arranging dinner and activity reservations, and constantly doing small gestures for our kids (balloons, treats, toys) are a primary reason we’ll be returning in the future. With that said, the entire staff at Fairmont are exceptional and always will to assist. The property is beautiful and food delicious, especially since you have access to restaurants at other resorts. Only complaint is the seaweed (June-August) which makes spending time in the water very unpleasant and even just sitting at the beach less than desirable due to the smell.
sgR5672WD
|1 review
Wonderful! Absolutely wonderful experience at the Fairmont! Hotel is gorgeous on a gorgeous property and the staff is second to none. Shout out to Alfonso aka Poncho who took the best care of us, and even came back to find us with my daughter's shoe when it fell off during a golf car ride. The room we were given initially had a strong mold smell, so we were moved to another room that was much better. Huge pool areas with ample areas to relax. We cant wait to return!
dla383
|1 review
Compliments to the Fairmont staff Wonderful facilities fantastic service and we want to specially commend Augustin Ortiz for his service which was above and beyond. He was extremely helpful and a delightful person to interact with. He is excellent at his job and a credit to the Fairmont staff and a reason to come back.
C7609NGdanielg
|1 review
Perfect in every way. Elegant dining without the pretentious flair. Amazing service - authentic, informative, helpful, and sincere! Nothing over the top and pretentious about this restaurant and service; just top notch in every way. The food was on point all the way across our table. Thank you to our waiter, Tonatiu , for your knowledge, friendliness, and impeccable service overall.

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