The Reef Playacar Beach Resort & Spa

Playa del Carmen, Quintana Roo Mexico

The Reef Playacar Beach Resort & Spa
4
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Availability

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Beach - Private
Beach - Public
Spa
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 5167 square feet (480 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
cs2930
|1 review
Subpar but can improve I am currently staying here for the next 4 days and I've been here for 3 days already. I am a well-traveled person and have been to over 60 all inclusive. The hotel itself is very nice and the beach is clean except for the seaweed during the month of May and June. The food at the buffet is support and really nothing spectacular compared to others I have been to. The breakfast is very blah. I have been to the Wyndham 6 months ago and that is one of the better places for food and service however there is no Beach there because of all the rocks. The Reef playacar locks in their food department for the buffet however the Mexican and italian ala carte are very good. Unfortunately there is only two places for a la carte. The service here is one of the worst I've seen in all my travels. I had three plates piled up during breakfast and nobody comes to serve water. They are either on their phones or chit-chatting with each other. Simply awful. I bought it up to the front desk and they said they would look into it however it's the same thing they will respond to this review and nothing will change unfortunately many people at the resort here are not happy with the service after I spoke into a few people. There is a gym here that is simply awful I've been to Cuba and they have better gyms there and that's embarrassing. If you're coming here for a nice gym or expect good food this is not the place you may want to look into other resorts for that. Unfortunately I pay the my premium to stay here and the service is not what I expected. The rooms are dated and the beds are not very comfortable. I have to be coming back here in the next 6 months with a few people and I am definitely not choosing this hotel again. There is a lot of hotels on the strip to choose from

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