Homewood Suites by Hilton Tampa - Port Richey

Worst service ever From the beginning when we arrived my family and I were treated very rudely. When we booked it was supposed to be 3 bed suite. When we arrived it was incorrect room with 1 king bed and 1 sofa bed. It was 7 of us, and when confronting the issue they gave us a problem when we wanted the correct room. Eventually they gave us the correct room but they up charged us for what? When it was their fault and we had email for proof but did not care. The receptionist was Monique I believe, so rude to guests. Another guest told us she was very rude to them, when asking for towels she threw it at them. We asked to get compensated with the manager but they told us if we didn’t like it that we should go. It was midnight and the kids were sleeping. This is was a terrible terrible experience. The room was dirty as well, we just want our money back from this bad experience and poor management that was served to us.

Homewood Suites doesn’t pass the grade. When we walked into the lobby upon check in, it had a horrible odor that continued into the hallways. Thankfully it didn’t carry on in to our room. We were here for two nights, and our room wasn’t touched. No one made up the bed, changed out our towels, or emptied our trash. I won’t be back here or ever recommend that anyone stay here. Homewood Suites is not for me. I’ll go back to the Hampton Inn with my money. The front desk explained this is common practice.

Outdated needs help This place definitely needs some work. Bathroom had a toilet that just ran when I requested maintenance staff informed me they only come on Thursday it was Sunday, no conditioner no housekeeping. Mold on ceiling in bathroom. Coffee was cold at breakfast

Courteous staff. Spotlight spotlessly clean rooms the best night sleep I've had in a long time away from home I was experiencing some changes at home preparing for the holidays. A friend of mine offered to whisk me away and give me a little Oasis away from the hustle bustle right here in Port Richey My night's stay was like home away from home but Iwith an upgrade. I was greeted by the woman at the front desk in the evening she handed me a water bottle and said welcome home and I melted right there. When I proceeded to the room it was like home and,. if I could have only stayed in that shower for a few hours but my friend and I watched a little TV and enjoyed some popcorn and turned in. Like I would in my own living room. Down in the free breakfast offered by Hilton Debbie was very helpful so I knew how to make the waffle maker. And as I checked out, Steve at the front desk assured me I wouldn't be charged although it was 11:05 a.m. and check out was at 11:00. Thank you Homewood suites at Hilton

Clean and comfortable I would just like to say that I have stayed at this hotel three times going back in January. Everybody was very very nice. Breakfast was delicious. Yes it’s a homey atmosphere. It’s not modern and fancy-schmancy but it was very comfortable and I loved having the big refrigerator I can fit my case of water in my case of beer and whatever else I had in it some fruit, if you want to have a place that you can walk to areas and not drive like entertainment stay at Disneyland there are plenty of things to do around the area like go to Dunedin, which was lovely go to Tarpon Springs, which was great they had music at the water edge and delicious food we went to a tiki hut down by the river as well as things. Yes you do have to take your car but it’s also easy access to Publix Walmart or any Chyna food place that you want like even Hooters. What more can you ask for. I thought it was very nice getting a suite was nice because my husband wanted to watch the football playoffs and I got to watch TV in the bedroom so it worked out perfect and the pools were clean and beautiful. We sat out there at night having a couple of cocktails and just watch the waterfalls.