SureStay Plus Hotel by Best Western Raleigh North Downtown

Raleigh, North Carolina United States of America

SureStay Plus Hotel by Best Western Raleigh North Downtown
3.5
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jesus4grace
2 years ago
Great experience with Lannette Had a great experience working with Lannette. She assisted me with booking a hotel room at the last minute for a client after having a negative experience with another hotel chain. Lannette was kind and patient and she assisted me with booking a room promptly. She is an asset to Best Western.

Property Location
With a stay at SureStay Plus Hotel by Best Western Raleigh North Downtown in Raleigh (Northeast Raleigh), you'll be within a 15-minute drive of Crabtree Valley Mall and North Carolina State University. This hotel is 4.4 mi (7.2 km) from Raleigh Convention Center and 7.2 mi (11.6 km) from Coastal Credit Union Music Park at Walnut Creek.

Rooms
Make yourself at home in one of the 139 air-conditioned rooms featuring flat-screen televisions. Complimentary wired Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a fireplace in the lobby.

Dining
Continental breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
lynettetadlock
|1 review
NOT A SAFE AREA There were homeless people everywhere. They stated they had security around the clock did not see any. People outside in the parking lot smoking weed. I do not recommend staying here. If you are a single lady Do Not Stay Here. Not Safe At All.
dorisbrch
|1 review
Overall, this property was very terrible. Poor service on sanitize very unprofessional,and very uncomfortable. My stay at best western sure stay this time was very, very unsatisfactory, unprofessional and sanitize. Very poor service with the accommodations that was supposed to be provided very very poor cleaning
jesus4grace
|1 review
Great experience with Lannette Had a great experience working with Lannette. She assisted me with booking a hotel room at the last minute for a client after having a negative experience with another hotel chain. Lannette was kind and patient and she assisted me with booking a room promptly. She is an asset to Best Western.
ElBob65
|1 review
One night stay Booked for one night, and it served the purpose. Large clean room with all the facilities that we needed. We needed a place to sleep during our road trip and it was the perfect choice. Good breakfast, fast internet, free parking, and well secured property. The only downside is the noise from the next room. Seems like the walls are very thin
Lynn T
|1 review
Charged for Damages and asked to leave !! I actually loved staying at this hotel UNTIL Thanksgiving morning when someone woke me up by knocking on my door loudly. When i got out of bed I stepped in 3 in of water THAT WAS COMING FROM MY BATHROOM TOILET. It flooded my room and the two below it. The employee who woke me looked into the bathroom, saw the toilet overflowing and then said "We' ll get you into another room, come down to the front desk". I went to the front desk about 20 min later and was informed I needed to check out ASAP and was being charged 2 more days. I had to UBER 40 miles away and borrow a car to move all my belongings. When I returned all the water had been evacuated and the toilet was repaired. The old flapper which stops the water from running was replaced. I took pics of this repair WHICH WAS CLEARLY THE REASON THE TOILET MALFUNCTIONED. IT WAS NOT MY FAULT!!!

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