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Sam's Town Tunica

Robinsonville, Mississippi United States of America

Sam's Town Tunica
3.5

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lovetravel2
290 days ago
Sams Town Doesn't Need To Be In Town This place is in disrepair, it is so rundown and neglected. The staff are very uncaring. They would rather talk amongst themselves than provide a good customer experience. We were wondering upon arriving why noone was at Sams Town, we fiqured it out quickly. Should have left then, very seriously regret giving them the small amount of money we lost there. The card said it had 5.00 free play, but stated we redeemed it which we did not. Noone was winning anything, the few people that were there. The parking garage smelled like urine. The drink machines were out of order, one was open it had no ice. The whole place reeked of stale smoke and uncleanliness. We will never return, they need to close this place down or do a complete remodel along with new staff.

Amenities

Casino
Parking - Free
Restaurant

Property Location
When you stay at Sam's Town Tunica in Robinsonville, you'll be next to a golf course, within a 15-minute drive of Mississippi River and Horseshoe Tunica Casino. This casino resort is 0.2 mi (0.3 km) from Sam's Town Casino and 0.4 mi (0.6 km) from Sam's Gambling Hall.

Rooms
Make yourself at home in one of the 335 guestrooms featuring refrigerators. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Enjoy the recreation opportunities such as a casino or make use of other amenities including gift shops/newsstands.

Dining
Grab a bite to eat at Twain's Steakhouse, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include express check-out, ATM/banking services, and an elevator. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
lovetravel2
|1 review
Sams Town Doesn't Need To Be In Town This place is in disrepair, it is so rundown and neglected. The staff are very uncaring. They would rather talk amongst themselves than provide a good customer experience. We were wondering upon arriving why noone was at Sams Town, we fiqured it out quickly. Should have left then, very seriously regret giving them the small amount of money we lost there. The card said it had 5.00 free play, but stated we redeemed it which we did not. Noone was winning anything, the few people that were there. The parking garage smelled like urine. The drink machines were out of order, one was open it had no ice. The whole place reeked of stale smoke and uncleanliness. We will never return, they need to close this place down or do a complete remodel along with new staff.
Mike P
|1 review
Disappointing stay in Tunica Sams Town I picked Sams Town to stay one night. I thought it was going to be a full service casino & hotel experience. Boy I was wrong. No one to help with unloading car or parking. Front desk person talk to me from a desk away from the checkin desk. Did not check my ID. The room was big enough but the tv didn't work. I ask for a service person and he tried to fix it without success. I ask about moving to a different room but was told they had issues in other rooms and move not move me or replace the tv. Refrigerator made raddling sounds. Bathroom toliet bowl was dirty. No live craps game, I stopped here to play craps. There is no reason to go here, the staff while pleasant aren't given the tools to fix issues. Nothing good to say about food. Its all walkup and order.
Sightseer59877832315
|1 review
NEVER AGAIN! Waste of travel and money! Do not waste your money. The room was dirty. The toilet and towels were yellow. The wallpaper is coming off in the hotel room. The casino is the worse. I was there one hour and spent $1000 without hitting anything. I used to go frequently and could play all weekend. Slowing, during the years, it got worse. I tried to go back every year and now this! NEVER AGAIN. They will be bankrupt soon because the machines don’t give you anything to play with. You will be a big looser. Trust me when I say, they are greedy. Don’t give them your hard-earned money.
Tracy R
|1 review
There is no pool - don’t believe the hype. The good - you can get a good hot shower. The pillows are comfortable and the sheets were clean. You can get an iron and ironing board if you ask nicely and take it to the room yourself. The bad - the room was dusty, there was no maid service at all, you can’t get towels until the next day, the front desk staff is not bothered by any issues guests have nor are they excited to be there, The ugly - there is no pool, don’t look for it. I need the website to match the actual hotel.
Jimmy E
|1 review
Don’t stay here Would not recommend! The first room we got was on the third floor AC did not work, black mold on the wall toilet would not stop running after you flushed, and the mini fridge was not cleaned..They moved us to the first floor. At least the AC worked however, don’t even try to watch the TV most the channels not clear and the ones that were had no sound.

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