Hilton Garden Inn Rochester Downtown, MN

Rochester, Minnesota United States of America

Hilton Garden Inn Rochester Downtown, MN
4
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Bill F
1 year ago
Good Hotel We have stayed here before. They are in the middle of remodelling the lobby. Rooms are clean and well appointed. The hotel is connected to most of the Mayo Clinic buidlings so you don't have to go outside. Breakfast is good. Parking is a block away.

Amenities

Pool - Indoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hilton Garden Inn Rochester Downtown, MN, you'll be centrally located in Rochester, within a 5-minute drive of Mayo Clinic and Mayo Clinic Hospital - Saint Marys Campus. This hotel is 0.2 mi (0.4 km) from Rochester Public Library and 0.3 mi (0.4 km) from Plummer Building.

Rooms
Make yourself at home in one of the 143 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
angela b
|1 review
Go Somewhere Else! When I made a reservation, I told them that I had a Hilton voucher. I even read it word for word. They said they accepted it and would apply it to our stay. The staff member also said he put it in the reservation notes, but when we arrived, that wasn’t the case. They claimed they had no notes, and looked at our voucher, and suddenly said they could not apply it to our stay. On one area of the voucher, it listed this hotel as an option but didn’t list it exactly the same in the fine print. The staff must.not communicate with one another very well. Lesson learned to have all those so called notes put in writing. I also wonder where that so called “recorded line” info goes because it would have been clear what was said to me when I made our reservations on the evening of July 17th. We returned from the Mayo Clinic around noon, and our room still wasn’t cleaned. We had been gone since 7:30 that morning. The location of the hotel and shuttle service to the Mayo Clinic was a plus. Otherwise, pure disappointment. It comes down to the people, and this place did not represent Hilton well at all.
qwirty
|1 review
Clean & noisy The hotel is conveniently located a few blocks from the Mayo Clinic, but far enough away so that the prices are reasonable. The lobby was nice, check-in was easy and the rooms were ample and clean. If you need a quiet room, be sure to stay on the side away from Broadway or bring ear plugs. There must have been a motorcycle and big truck convention in town because that's all I heard until about midnight when I took a sleeping pill to knock myself out.
maxkol
|1 review
Some things need to change here…ASAP I think this property may very well need more than an update based on repeated visits here and seeing things slide, bit-by-bit. I’m including some photos: window blinds that are broken, threadbare bath towels, sheets that appear to be so old they no longer fit the beds… Housekeeping was also a disappointment: used coffee pods not replaced for two days (we had to ask), used disposable coffee cups not replaced (we had to ask), refuse on the floor by the bed from previous guests not swept before our arrival (finally swept after three days and we had to ask), empty Kleenex dispenser (we had to ask to get more) … Plenty of folks come to Rochester because of Mayo Clinic. I’m sure a good number come because they need medical care/treatment. These folks need a clean, comfortable hotel room to return to after their tough days of medical exams or before tough procedures. I wish I had been able to be more positive in this review, but honestly, lots of things need to be addressed at this property.
Bill F
|1 review
Good Hotel We have stayed here before. They are in the middle of remodelling the lobby. Rooms are clean and well appointed. The hotel is connected to most of the Mayo Clinic buidlings so you don't have to go outside. Breakfast is good. Parking is a block away.
maiagaia
|1 review
Great location for Mayo Clinic Location Location Location The HGI is very convenient to Mayo Clinic via Skywalk and the Subway Proximity to The Galleria and a large variety of dining options at an array of price points is a definite plus. Front desk staff were polite and eager to help . Self parking is off property about 2 Minute drive /5 minute walk from hotel. A complimentary shuttle is available for Mayo Clinic ; Other locations will incur a fee. Valet parking on property is $21. The price of our stay was about $250 for two nights . Ask for the Mayo rate; I partially paid with Hilton Honor points. We did have a little trouble having special requests honored … daily cleaning/ fresh towels, extra blanket, coffee replenished. There seemed to a bit of communication breakdown between the front desk and housekeeping, We experienced a similar issue with the Chesterton HGI in Chesterton , IN Just a heads up … the front lobby is being remodeled and upgraded. Continental breakfast ($ 7.95) and full hot breakfast ( $14.95) are available during the remodeling process

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