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The Metropolitan Inn

Salt Lake City, Utah United States of America

The Metropolitan Inn
3.5

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paulfJ1225PX
1 year ago
Worn out motel, needs a lot of repairs. What the information says about the hotel is a lie. It is listed as having a continental breakfast, There is no breakfast here. They also do not tell you you have to pay a $100.00 cash deposit. At signing in, No credit card, CASH! I took pictures, but I don't know if I can post them.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at The Metropolitan Inn, you'll be centrally located in Salt Lake City, within a 5-minute drive of Salt Palace Convention Center and Temple Square. This hotel is 2.9 mi (4.7 km) from University of Utah and 1.4 mi (2.3 km) from Vivint Arena.

Rooms
Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Dining
Take advantage of the hotel's 24-hour room service.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jesse C
|1 review
STOLEN DEPOSIT BEWARE- DO NOT GIVE THIS HOTEL CASH DEPOSIT OR ANY DEPOSIT. As I stepped into the Metropolitan Inn, the promise of a comfortable stay was overshadowed by an unsettling encounter with illegal activity. I approached the front desk where a stern-faced clerk, who I later learned was named DK, requested a cash deposit of $100. Obliging, I handed over the sum, eager to settle into my room for the night. A receipt for the security deposit was handed to me, a tangible reassurance of the transaction. However, the certainty it provided was short-lived. In the whirlwind of settling in, the receipt vanished, either misplaced or stolen from my possession. Concerned, I swiftly contacted the hotel, explaining the situation and my urgent need to retrieve the deposit. The first call, made at 7:00 AM, was an attempt to notify the hotel of my misplaced receipt and the need to recover my deposit. I was informed that in order to reclaim my deposit, I would need to present identification matching the name on the room reservation. It seemed a reasonable request, until a subsequent call shattered any sense of trust I had in the establishment. At 11:00 AM, I dialed the hotel once more, this time to notify them of my delayed arrival. Shockingly, I was informed that my deposit had already been handed over to an individual claiming to be a friend, without any requirement for identification verification. The hotel could not tell me any information about this individual and have no signature or verification of who this person is that was handed my 100 cash deposit. I suspect the front desk agent may be involved in some criminal activity, or simply negligent and did not follow their own policy and procedure. It's evident that something was amiss. Why was there a sudden deviation from standard protocol? Suspicion lingered in the air, casting doubt on the integrity of the establishment. Was DK, the clerk at the front desk, involved in criminal activity? The pieces of the puzzle began to fall into place as I contemplated the possibility of collusion. It was evident that illegal activity had taken place within the confines of the Metropolitan Inn, tarnishing its reputation and leaving me a victim of negligence an deceit. As I will hold the establishment accountable for its actions, determined to reclaim what was rightfully mine and ensure that others would not fall prey to similar schemes in the future.
196jimh
|1 review
Don't Fall for this Short Con I been taken by the short con in clip joints, but I did not know a hotel could serve as a clip joint until my experience with the Metropolitan Inn. As other reviewers have noted, they take a $100 deposit. I wanted to check out after a few hours in the hotel. Early check out has never been a problem at any hotel I've ever stayed at. However, the desk clerk went and inspected my room, found an imaginary deficiency, and then told me that he was keeping my entire $100 deposit overnight until morning "so the housekeeping staff could tell him what the fine is". My only option was to come back to the hotel 12 hours later and collect what remained of my cash deposit. Because I was unable to do so, I am out $100.
paulfJ1225PX
|1 review
Worn out motel, needs a lot of repairs. What the information says about the hotel is a lie. It is listed as having a continental breakfast, There is no breakfast here. They also do not tell you you have to pay a $100.00 cash deposit. At signing in, No credit card, CASH! I took pictures, but I don't know if I can post them.
V W
|1 review
Terrible! Trash.. Broken windows in the main lobby. Dirty doors. Keypads do not work, over and over. No light bulbs. Missing light many light bulbs in the rooms. Missing paint, dirty floors, addicts in the bushes outside the room. Poor management. Compounds to staff go ignored. Poor maintenance. Don’t believe they’re good reviews. Trash.
Bull B
|1 review
Horrible,unsafe,shisters This place literally charged double the deposit,and I stayed three days was harassed by staff because they thought I had a cat they actually came and searched my room,upon check out they tried keeping deposit because the towels were dirty well the floor towel was dirty because of there floor. They had electrical boxes with bare wires,bath tub faucet was not in,wich allowed a cockroach to come in the tub.also like to point out not one single smoke detector.

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