Hotel Contessa

San Antonio, Texas United States of America

Hotel Contessa
4.4
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J9547FAandrews
6 days ago
Best San Antonio Hotel Experience Amazing staff, amazing room for the cost, easy access to the riverwalk while remaining on a quieter end of it (though still close to the main attractions there), and overall the best hotel I've ever visited. Highly recommend

Amenities

Pool - Outdoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at Hotel Contessa places you in the heart of San Antonio, within a 5-minute walk of Shops at Rivercenter and River Walk. This spa hotel is 0.3 mi (0.5 km) from Henry B. González Convention Center and 0.5 mi (0.7 km) from Alamo.

Rooms
Make yourself at home in one of the 265 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy American cuisine at Ambler Texas Kitchen, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 12700 square feet (1180 square meters) of space consisting of a conference center and 12 meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
J9547FAandrews
|1 review
Best San Antonio Hotel Experience Amazing staff, amazing room for the cost, easy access to the riverwalk while remaining on a quieter end of it (though still close to the main attractions there), and overall the best hotel I've ever visited. Highly recommend
pquinn01
|1 review
Hotel Contessa: A Stylish Stay Right on the Riverwalk! If you’re headed to San Antonio and want a place that blends upscale cool with down-to-earth hospitality, look no further than Hotel Contessa. This spot checked all the boxes for us — it’s right on the Riverwalk, so you’re steps away from all the action, but inside it’s a whole other world: chic, modern, and just the right amount of swanky. From the jump, we knew we were in good hands. Nadia at the front desk deserves a shout-out — she handled a super busy check-in with total grace. Even though the front desk was clearly understaffed at the time, she kept things calm, friendly, and efficient. That’s no small feat! And let’s talk about the valet team — Samuel and the rest of the crew were absolute pros. The front drive was hectic (as downtown hotels often are), but they managed it all with respect, good humor, and impressive speed. They made coming and going a breeze. Beyond that, Hotel Contessa made the perfect base for exploring the city. Whether we were wandering along the Riverwalk or heading out for a day trip, it was awesome to come back to a hotel that felt like a retreat. Bottom line: I’ll be recommending Hotel Contessa to anyone looking for a stylish, friendly place to stay in San Antonio. Can’t wait to come back!
W7565QUseans
|1 review
Pretty Hotel, Poor Guest Experience Upon arrival, you’re warmly greeted by an eager valet team—great if you’re planning to spend $53+ (plus tip) per day for parking. Unfortunately, they either aren’t honest or simply misinformed about more affordable options nearby. Just FYI: there’s a lot caddy-corner from the hotel for $25/day (no in-and-out privileges), but asking valet won’t help—they insist everything else is more expensive. Inside, you’re hit with a strong signature scent—pleasant, but overwhelming. It almost feels like it’s masking something. Check-in staff was friendly at least! We were in town for our son’s BMT graduation at Lackland AFB, so we weren’t in the room much. When we were, we noticed the A/C barely worked and the tub backed up during every shower. The bathroom fan also didn’t work, which left the room muggy for quite a while. There’s a small fridge in-room, but NO MICROWAVE. Also the double beds might sleep two children, but is not ideal for 2 adults. Do not book a 2 double bed room for 4 adults; one of us slept on the couch due to the small beds. We didn’t bring up these issues during the stay—we were exhausted from long, hot days and didn’t want the hassle of switching rooms. However, we did mention them at checkout, and the receptionist offered nothing in response—not even a courtesy apology. The hotel has potential, but for the price, I expected more attention to basic comforts and guest concerns. Loved that it’s off of the Riverwalk, but will be looking elsewhere for our next stay. (That said, one of the bright spots was the bar — the drinks were well-crafted and the bar food was excellent, with friendly service that stood out compared to the rest of the hotel. I’d walk in off of the riverwalk to enjoy the bar again.)
Cheerios369
|1 review
Nice Aesthetics, Lacking in Service and Comfort Upon arrival, you’re greeted by an enthusiastic valet team—great if you’re ready to pay $53+ (plus tip) per day. Unfortunately, they either aren’t honest or are misinformed about cheaper parking nearby. Just FYI: there’s a lot caddy-corner from the hotel for $25/day (no in/out privileges), but valet staff insists other options are pricier. Inside, you’re met with a strong signature scent—pleasant, but overwhelming, almost like it’s masking something; but it’s for sale at the counter if you’re interested in taking that with you. Check-in staff was friendly, which was appreciated. We were in town for our son’s BMT graduation at Lackland AFB, so we weren’t in the room much. When we were, we noticed the A/C barely worked, the tub backed up during every shower, and the bathroom fan didn’t function—leaving everything foggy for a while. There’s a small fridge, but NO MICROWAVE. Also, the double beds are small—not suitable for four adults. One of us ended up on the couch. We didn’t report these issues during the stay because we were too tired to deal with room changes after long, hot days. We did bring them up at checkout, but the receptionist offered no apology or acknowledgment. The location off the Riverwalk is great, but overall, the stay fell short of expectations. We’ll likely stay elsewhere next time. (That said, one of the bright spots was the bar — the drinks were well-crafted and the bar food was excellent, with friendly service that stood out compared to the rest of the hotel. Would definitely walk in from the riverwalk to enjoy this part of the hotel again.)
RickR523
|1 review
Gem on the Riverwalk Classy and well located on the Riverwalk. We were able to walk to many attractions and restaurants. Very friendly staff. Karen at the front desk and Mike at the Ambler Bar were exceptional. Food at the restaurant was excellent, particularly breakfast on the patio. The only negative was a somewhat dated bathroom. Even that was not bad. Just needs an update. Great place!

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