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Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

San Antonio, Texas United States of America

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk
3.5

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Susan P
1 year ago
Wonderful The staff was so pleasant an professional nice and helpful, the rooms were very clean an kept up, The manager Samantha was so warm an welcoming . The local sites are nice too see. I will definitely recommend family an friends to stay here, an I will be back.

Amenities

Internet - Wi-Fi - Free
Pool - Outdoor

Property Location
With a stay at Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk in San Antonio (Downtown San Antonio), you'll be a 4-minute walk from Shops at Rivercenter and 8 minutes by foot from Alamo. This hotel is 0.5 mi (0.8 km) from Henry B. González Convention Center and 0.5 mi (0.9 km) from River Walk.

Rooms
Stay in one of 215 guestrooms featuring Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
troyhK4452WW
|1 review
Deplorable Conditions. Avoid at all costs! There was so much mold in the halls and the rooms it was not possible to sleep in them. Also, the bedding had terrible stains. We had two rooms and they were both bad. After being moving to another floor, those rooms were not much better. Our guys had to leave and do find another hotel. The manager Samantha refused to refund our money or even listen to our complaint. She would not return any of my phone calls or email. After calling repeating I happened to by chance get her on the phone. She claims all of the rooms are just fine. This hotel is deplorable. It should be torn down and rebuilt, or at least renovated. After speaking with the manager I now know why the hotel is so poor. The parking lot is also very unsafe on one side. Across the train tracks is a very dangerous part of town. We booked these rooms because they were two blocks from the convention center. We will never, ever book another Red Roof Inn again.
Susan P
|1 review
Wonderful The staff was so pleasant an professional nice and helpful, the rooms were very clean an kept up, The manager Samantha was so warm an welcoming . The local sites are nice too see. I will definitely recommend family an friends to stay here, an I will be back.
vivian g
|1 review
It was not nice at all Where to start....came into town looking forward to going to Alamo etc and got there during the time when the manager was there, a tall woman who seemed clueless about an issue we had. Upon further communication with employees as to why the manager is on the premises after dark sitting in her truck making the property look really like a motel 6, I find out she lives onsite witb her whole family and dog! Motel 6 vibes! Checked in and the room given to us on the 5th floor stunk. It had roaches, ants, and a fly. Hairy sheets. Very dank room with no microwave or fridge, no breakfast, no housekeeping! Are they for real? This property needs to be condemned.
Mary C
|1 review
unhappy stay! 2022 stay was happy, 2023 not as much, tub was plugged and water wouldn't drain, complained, was moved to another room. next morning a bag of bread was infested with ants threw away $10.00 worth. Never bought any foods cause of the ants! Told front desk and said maintenance would take care of it, but (?) were never sure cause we ourselves sanitized and cleaned area quickly.
73fuj
|1 review
Overcharged without service It did located near the city center, Riverwalk and Alamo is just walking distance, which is great. However, the hotel doesn't provide housekeeping service. Over my stay, they don't change the towel and refill shower amenity, my rubbish bin is full and no one change that. The coffee machine didn't clean up, still dirty water inside with some hair, so disgusting. Charging for such a high price without any service provided is definitely overcharged.

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