Staybridge Suites San Antonio Sea World by IHG

San Antonio, Texas United States of America

Staybridge Suites San Antonio Sea World by IHG
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316shellyj
4 years ago
We stay here every year... When we checked in the lady was still changing the sheets on our bed however she made sure we were satisfied before leaving. The staff made sure our room was to our expectations and their customer service is top notch. We checked in after staying at the Hyatt Regency Riverwalk paying $350 a night and I must say the service here was just as exceptional and a much larger room. Very close distance to Laguna Madre and they provide a social hour with free drinks and a light dinner. My son wanted a banana at night and the kitchen lady dropped eating her dinner so she could go find him one. How nice is that?

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Staybridge Suites San Antonio Sea World by IHG in San Antonio (Far West Side), you'll be within a 15-minute drive of University of Texas at San Antonio and Lackland Air Force Base Visitor Center. This hotel is 9.4 mi (15.1 km) from Lackland Air Force Base and 12.1 mi (19.5 km) from The Shops of La Cantera.

Rooms
Make yourself at home in one of the 98 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Dining
Grab a bite from the snack bar/deli serving guests of Staybridge Suites San Antonio Sea World by IHG. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
soonerlegend
|1 review
Poor Service on Weekends Be aware they do not clean or bring towels on weekends unless you request ahead of time! Older hotel needs attention. Had to get different bed cover because ours had huge dirty spot on it. Bathroom sink did not drain, when I requested it be fixed they just removed the stopper! Lastly, the shower had so much power it would knock my grandchild over, no kidding! Their suggestion was to turn it down, so if you like cold showers that would work. Would not stay here again.
316shellyj
|1 review
We stay here every year... When we checked in the lady was still changing the sheets on our bed however she made sure we were satisfied before leaving. The staff made sure our room was to our expectations and their customer service is top notch. We checked in after staying at the Hyatt Regency Riverwalk paying $350 a night and I must say the service here was just as exceptional and a much larger room. Very close distance to Laguna Madre and they provide a social hour with free drinks and a light dinner. My son wanted a banana at night and the kitchen lady dropped eating her dinner so she could go find him one. How nice is that?
SecretServiceReview
|1 review
Checked in to find unclean room. Boo Dirty towels hung so dirt didn't show. Trash not emptied. That's enough for me right then and there had it not been for the largest ice/snow storm and no other available rooms in town.Does that mean this is excusable? No. What is wrong with this corporate view? Hygiene is a priority even without COVID. Maids, are you listening?
RDirtySan19
|1 review
Great customer service! Jaymes was professional and courteous from the time we made our reservation until we checked out. The rooms were clean and cozy and the hotel staff was on top of everything considering the COVID-19 rules in effect. I would definitely stay here on my next visit. My dad purchased a new home and sold his before his new home is finished. So, I called and spoke with management to see what we could work out. Everything worked out just fine and I thank Staybridge for showing their concern and care for my elderly father.
BillF59
|1 review
Good stay Stayed four nights with family in a 2 bedroom suite. Nice size suite and the 2nd bedroom was a real plus. The furniture in our room could use an update and the TV in the living area was set up kind of weird. Very friendly staff. Convenient to SeaWorld and highways were close by to get around town.

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