Courtyard by Marriott San Diego Miramar

RUN!! Don't stay here - incredibly noisy and front desk staff & management rude I made a reservation three weeks in advance and then called the hotel to verify they would be able to accommodate our request. Our request was a quiet room away from an elevator, high floor. I'm having surgery, would really appreciate quiet. The person I spoke with said it was not a problem. I called two days before to make sure we were still okay on our request, now they tell me they aren't sure they can because they are fully booked. That's why I called two weeks earlier to make sure you are aware of my request. If you couldn’t accommodate us, we could have made alternative plans. We show up on the day of check in, the front desk clerk, Steve Potasangre was horrible!! Construction going on next door, they put us in a room facing the construction with the elevator on the other side of the wall and changed us from two queens to a king. Remember when we asked for quiet, away from an elevator and two queens?!? I guess not. So, they move us to a handicap room with the shower to my waist and TERRIBLE water pressure. Took about 10 mins. (not exaggerating) to get hot water. Called to the front desk and the girl was laughing saying, "You asked for two queens." Called and talked to their manager, Brenda Gardner, left a message, she never called back. Called back in today, she stated she didn’t return the call because she had no desire to speak with me. Well, I see where horrific leadership flows down. Brenda was one of the rudest people ever, she hung up on me and admitted they put us in the handicapped room on purpose to make us upset. We stayed there when it was Holiday Inn, and the employees were much nicer. The rooms were not nice, and the bed was uncomfortable. I'm truly surprised Marriott has put their name on this hotel because there are so many things about it that don’t live up to Marriott standards. Beware, you will be disappointed by this property.

0 Stars Absolutely the worst customer service. My fiancé was in town for business. Room was booked by her company which had several rooms booked for a training event. Upon check-in she was asked for a card, which she assumed was for incidentals. No, she was charged for the room, which was not an expense in our budget and put our bank acct in the negative. The front desk had made a mistake with no apologies. Charges have not been reversed, and her company's booking lady had also talked to them at the desk. In the hole with no apologies. Thanks Marriott. Never staying at a Marriott again. 0 Stars.

Six o' one, half dozen of the other I was pretty disappointed, comparing this visit to my last one in early 2020 (before Covid upset everything). Their most excellent in-hotel restaurant was replaced with something that they call a "bistro". The food in this bistro is limited in variety, and apparently produced using a freezer and a microwave. There was no microwave in the room I had (though they sell Cup Noodle in the "shop"). The very good Chinese restaurant in the same property closed and has not been replaced. So really, the best food within walking distance was the Carl's JR. across the street. The beds are great, the housekeeping excellent and the ambiance is fine. But I can get that at any 3 star hotel and probably better food options. I won't be back.

Safe and convenient Clean, spacious, lovely, top-notch. Friendly front desk. Large, free parking lot. Two elevators. Good signage. Comfortable beds. Clever low pull-out table big enough for two suitcases. Heavy closet and bathroom doors. Breakfast not included. Two muffins at the bar were $11. Coffee maker in room.

NOT A QUIET HOTEL - next to an airfield The hotel description claims that this is a quiet hotel. This is far from a quiet hotel. I am here on the first of a five night stay. Hotel located adjacent to a military airfield. My bad for not looking at a map. I asked for a room switch barely an hour after check and was told the hotel is sold out. My room is still as clean as when i checked in. I know for a fact that soccer teams are not checking one and two days from not. They are just not willing to make the change.