Best Western Schaumburg – O’Hare NW

Schaumburg, Illinois United States of America

Best Western Schaumburg – O’Hare NW
3.5
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Availability
Explorer45636028893
1 year ago
Ok for location 1. Going through renovations. 2. No pool. 3. Sheet and towels had stains 4. Roaches and flies. 5. Badly stained carpet in hallway. Bed is comfy, Smoke detector is broken and hanging out the wall. No outlets in wall just plug adapters so my lights would flicker on and off often. Burn holes in the blanket and sheet but it was a non smoking room, Curtains had blood stains and random holes inside it, The window wouldn’t open so it made it stuffy in the room Ice machine on first floor was brown inside so I didn’t use it. It’s near a bunch of restaurants, Movie theatre and a mall! Walking distance. Upside! The staff was friendly and whenever I had an issue they fixed it right away.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Best Western Schaumburg – O’Hare NW in Schaumburg, you'll be in a regional park, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. This hotel is 8.8 mi (14.2 km) from Allstate Arena and 12.9 mi (20.8 km) from Donald E. Stephens Convention Center.

Rooms
Stay in one of 126 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Dining
A complimentary on-the-go breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Schaumburg? This hotel has 753 square feet (70 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
rgalor565437
|1 review
STAFF BROKE INTO MY ROOM The staff broke into my room to "remodel" when I stayed there. When I complained to the front desk "replacements" they blamed me and said it was my fault, that it was an emergency and they tried to call me. It was no emergency they were painting and they could have sent me an email if they could not reach me by phone.
Explorer45636028893
|1 review
Ok for location 1. Going through renovations. 2. No pool. 3. Sheet and towels had stains 4. Roaches and flies. 5. Badly stained carpet in hallway. Bed is comfy, Smoke detector is broken and hanging out the wall. No outlets in wall just plug adapters so my lights would flicker on and off often. Burn holes in the blanket and sheet but it was a non smoking room, Curtains had blood stains and random holes inside it, The window wouldn’t open so it made it stuffy in the room Ice machine on first floor was brown inside so I didn’t use it. It’s near a bunch of restaurants, Movie theatre and a mall! Walking distance. Upside! The staff was friendly and whenever I had an issue they fixed it right away.
jmorga977600
|1 review
Do not stay here Do not stay here. Cigarette stains on Room floor. Smells like week in rooms and hallways. Stains and dirty sheets left on the bed. 1 towel in bathroom. The TV was so old the tube went out and broke. A/C unit did not work on 90 degree day.
lumins2023
|1 review
Third world hotel I was stunned how terrible this hotel was, starting from check in, the old carpet smell hits you as soon as you walk in, and then no handicap friendly especially to get to the third floor. A lot of doors were open playing loud music and people going in and out of rooms all night. Literally the opposite of what a hotel should be.
cjohns172180
|1 review
Needed cleaning Only good thing about the hotel was the location. Pool was not operational, side doors did not work. My room had bugs. Killed at least 15 in the two nights I stayed. First night I found one crawling next to my pillow and on the shower curtain. Carpet was so dingy it ruined my socks to walk on it. Card reader didn’t work on second night and after 3 trips back to the lobby, someone finally came to try it themselves and saw it was broken and had to be reset. Would not recommend staying here.

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