Warwick Seattle

Not a 4 star! I saw many reviews with complaints about the condition of this 4 star hotel, but convinced myself all would be great by booking one of the renovated rooms because I liked the location. First, let me say that the front desk staff (especially the day shift) were happy, and friendly. Second, let me say it was a good location to many of the Seattle highlights. Before knowing what to expect, I felt the need to tell the housekeepers that we kept our do no disturb sign on the door because my daughter is a germaphobe and didn’t want anyone in our room. (She gave a thorough cleansing as soon as we got in the room the first evening.) Unfortunately, finding a couple of black hairs on her pillow when we checked in didn’t help the germ freak in her…. As for 4 star luxury, it wasn’t there. The towels were definitely not plush but rather stiff and rough. No toiletries were supplied other than the prefilled shampoo/conditioner bottle and a shower gel bottle attached in the shower. I called housekeeping for a shower cap and some lotion. I was told they would try to find some, which they did and sent it up right away. The a/c system was incredibly noisy. There was a constant loud drip all night and day. The fan ran with clattered noises. All of this is due to older a/c units. Definitely not included in the “renovation”. See the attached photos of our newly “renovated” bathroom with poor workmanship, chipped shower edging and open caulking. This is not a 4 star hotel and definitely no more than a 3 star experience. I gave them the benefit of the doubt and realize that was a mistake. Again, though, the front desk staff were excellent. If you are looking for a decent, but still in need of upkeep, 3 star, then you will be happy here.

Great customer service The first room we were placed in had some issues but after speaking with the front desk our room was changed for a much better room and were given free drinks and a free night for the inconvenience. I wanted to leave a shout out to Jessica P. at the front desk for accommodating us and helping us with the initial issues we had. She was super helpful and friendly and helped make our stay memorable. The new room was fantastic with a great view and my fiancé and I ended up having an amazing trip.

Well Located Downtown Super location and price was good for me. Got a high view room so got a good downtown view. Had a few requests, safe in room did not lock, was fixed immediately and was really the biggest thing. I had a drawer that would not close and the water fountain outside the gym did not work, reported to staff but were not addressed while I was there. A nice room and close to everything I needed, bed was very comfy, and AC worked well (a little loud but not a deal breaker).

Birthday in Seattle Jess P., Cisco, Les were an absolute delight, they made my Birthday in Seattle the most memorable! First impressions absolutely blew me away. Thank you so much for the amazing experience, we will definitely be back soon!! This was definitely unforgettable!

Probably would not stay again when in Seattle in the future. For as much as the room cost, you would expect better pillows. If you stay, you should bring your own! The front desk staff was polite enough, but they all seemed bored and acted like they didn't want to be there. If you're going to work the front desk, at least smile and greet customers and be friendly. The rooms were clean and the bathrooms are very nice.