Quality Inn Siloam Springs West

Siloam Springs, Arkansas United States of America

Quality Inn Siloam Springs West
3.5
Availability
Diana K
3 years ago
Beware the extra fees and the noise! Hotel was noisy and getting old. Ice machines not working. Issues with the washer and dryer as well. But look out for extra fees tacked onto your bill! They charge you a $2.50 credit card surcharge - which was not mentioned when I made the reservation (and a credit card was required to reserve). It was not mentioned when I checked in and paid with my credit card. it was just there on my bill when I checked out. Then there was a $1.96 Resort fee! Seriously? For what? Finally there was a line item marked 'H.' The desk clerk first said that it was a tip for housekeeping and then back up and said it was a housekeeping fee, I have never heard of this before. All in all, this was not a good stay. It was expensive for what and where it was.

Amenities

Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor

Property LocationWith a stay at Quality Inn Siloam Springs West in Siloam Springs, you'll be a 3-minute walk from Spring Creek Plaza and within a 5-minute drive of Time Square. This hotel is 1.2 mi (1.9 km) from John Brown University and 1.2 mi (2 km) from Tails & Trails Dog Park.

RoomsMake yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

AmenitiesEnjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Diana K
Beware the extra fees and the noise! Hotel was noisy and getting old. Ice machines not working. Issues with the washer and dryer as well. But look out for extra fees tacked onto your bill! They charge you a $2.50 credit card surcharge - which was not mentioned when I made the reservation (and a credit card was required to reserve). It was not mentioned when I checked in and paid with my credit card. it was just there on my bill when I checked out. Then there was a $1.96 Resort fee! Seriously? For what? Finally there was a line item marked 'H.' The desk clerk first said that it was a tip for housekeeping and then back up and said it was a housekeeping fee, I have never heard of this before. All in all, this was not a good stay. It was expensive for what and where it was.
GiuseppeGuarneri
Better to go on down the street. Not the best place to stay. Room was a little musty, putty was chipped and falling away from around the door, balcony needed to be repainted, ice machine area was filthy, ALL sidewalks could us a good power washing. It looks like someone just needs to show a little pride in the place. I stayed there a few years ago and it was really nice. It's just gone downhill a lot.
Michael K
Customer service was good but the non-smoking room smelled like smoke When we checked in the clerk noticed that we had booked a smoking room and offered to move us to a non-smoking room. Our room did have a non-smoking sign on the door but the room smelled like cigarette smoke anyway. And the white curtains had brown stains on them. The bedding and towels were clean, but the smoke smell made the overall stay unpleasant.
matttE633WF
Dont stay here!!! (Checked in Friday after 11pm!),Got quoted for the weekend untill Monday,I PAID. I called at 11am for towels on sunday, desk said I needed to check out or pay for another night.... I had reciept for the dates, general manager ROSE DEMOSS said that the desk clerk was new and didn't charge us for Friday because it was past 11pm and I still needed to pay!!! I was just passing through and needed the money for travels, they called the cops and My wife and three kids had to sleep in our truck that night!! We are locals and iv never been treated this way because of an employee's mess up.
102abt
Bare Bones Accommodations We stayed for 3 nights. The beds were comfortable. It took 3 tries before we were able to settle into a room. The 1st room had issues with the door. The 2nd room had issues with the A/C. The 3rd room worked out but on our 3rd night there, we had to have the keys reprogrammed. The “breakfast” should not be listed as an amenity.

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