Comfort Inn & Suites Somerset - New Brunswick

Not so great It’s a little run down and our television didn’t work. They said they would send someone to look at it but no one ever showed. There are plenty of other hotel choices nearby. Marriott is across the street.

Unwanted visitors in our room. We stayed in this hotel for three nights and I killed one or two cockroaches in the bathroom in the middle of each night. Gross. We were so afraid we'd inadvertently bring a few home in our suitcases but thankfully, that did not happen! Judging by the reaction to this by the front desk upon checking out, they've either heard this complaint before or simply didn't care. Didn't even receive an apology. Nothing particularly outstanding about it this hotel that would make us overlook the roaches (the bathroom could use a makeover for sure) and stay again. We'll be looking elsewhere the next time we are in the area visiting friends and family.

Needs major update While the staff here was very nice, our room was not. Water damage, stained furniture, mold on walls, peeling ceilings…smelled musty. I would not recommend this hotel and can’t believe it has 4 stars. Lobby looked fine though.

Great for the price. Hooters in the lobby This place was great for the price. Although the website states carry out breakfast they did not have it. All they had was a hooters. And we had to go get more towels because apparently the common thing is to only have 2 towels in a room now, no matter how many people are in it. Every choice hotel we have been to on this trip it has been that way and over half the time they say they don't have any more towels. So frustrating.

Things Have Changed We had nothing but surprises during our most recent stay here, and none of them were good ones. We were greeted by unmasked staff, despite signs that told us we needed to be masked in public areas (which we were). Having requested a microwave in the room and being assured (via email) that we would be given one, we were of course given a room without. We returned to the front desk to be told that they had no idea we'd asked, and that they didn't usually have microwaves or refrigerators in the rooms any more. But after insisting, they transferred us to a room that had a microwave, though we weren't sure it was safe. Among other things. Those other things were: a corroded bathroom faucet, a visibly dirty bathroom, and exposed wiring. We were exhausted, though, and didn't want to go trooping up and down trying to sort this out. So we stayed the night, and got up the next morning, looking forward to that hot breakfast that was advertised (here's a direct quote from the hotel's description: "The Comfort Inn & Suites Inn Somerset NJ has complimentary hot breakfast, WI-FI, fitness center, outdoor heated pool and hot tub, business center and plenty of bus parking"). As you might have guessed... no hot breakfast. No omelettes, no hot oatmeal, no milk and cereal; we were presented with packaged cold mini sandwiches (? looked like sausage), pieces of fruit, and hot coffee. That's it. Our overall impression of this hotel is quite disappointing.