Holiday Inn Hotel & Suites Springfield - I-44 by IHG

Springfield, Missouri United States of America

Holiday Inn Hotel & Suites Springfield - I-44 by IHG
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Go52730861272
322 days ago
Great Property This is a great property. The rooms are clean and comfortable, the common areas are in great condition (with the exception of one broken elevator), and every staff member I have encountered has been nice and cordial. There is a big misconception about "free breakfast". This is a full service HOLIDAY INN, Holiday Inn's NEVER have offered free breakfast to all guest. They don't advertise a free breakfast so the negative reviews about the breakfast is disingenuous. My only gripe would be the lack of AC in the fitness center, but I have a gym membership to a full service nationwide gym so no worries there either. I would definitely stay here again when in Springfield.

Amenities

Pool - Indoor
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Springfield, Holiday Inn Hotel & Suites Springfield - I-44 by IHG is within a 10-minute drive of Ozark Empire Fairgrounds & Events Center and Hammons Field. This hotel is 3.9 mi (6.2 km) from Springfield Expo Center and 4.1 mi (6.5 km) from Missouri State University.

Rooms
Make yourself at home in one of the 188 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, Peppertree Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 7440 square feet (691 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Go52730861272
|1 review
Great Property This is a great property. The rooms are clean and comfortable, the common areas are in great condition (with the exception of one broken elevator), and every staff member I have encountered has been nice and cordial. There is a big misconception about "free breakfast". This is a full service HOLIDAY INN, Holiday Inn's NEVER have offered free breakfast to all guest. They don't advertise a free breakfast so the negative reviews about the breakfast is disingenuous. My only gripe would be the lack of AC in the fitness center, but I have a gym membership to a full service nationwide gym so no worries there either. I would definitely stay here again when in Springfield.
Justin C
|1 review
Poor customer service Google review summary 3.5 1,442 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Tripadvisor 3/5 · 306 reviews Priceline 7.5/10 · 998 reviews IHG 3.8/5 · 2,202 reviews Reviews Search reviews JD Cole 1/5 just now on Google We were traveling through Springfield and booked our room on Hotels.com on 7/7 at 1230 am. We arrived at the hotel around 1 am on 7/7. They refused to let us check in. We were told our check-in was booked for 7/7 at 300pm. We explained we just booked the room intending on an immediate check-in. We were forced to pay 140.00 to check-in despite the 120.00 we had already paid Hotels.com. We paid the fee because we were exhausted. I requested a refund of the 120.00 from Hotels.com and the manager, Eric Vincent declined the refund. I understand maintaining policies, but to not adjust a reservation due to confusion on check-in time and requiring the customer to pay the fee again is just poor customer service. Review of hotel: The hotel shows significant wear. The rooms were very clean but the overall hotel has not been updated since early 1990. There is fake ivy hanging everywhere, giant 1990s tourch lamps in the common area, and a parking lot that has seen much better days. The pool was cloudy and needed to be shocked. I'm very disappointed in the customer service, customer recovery, and maintenance of the hotel. There are other options in the area that I suggest you consider.
CarrieRose1975
|1 review
Clean room and good breakfast Our room was clean and house keeping did a great job of keeping our trash empty and towels stocked. The breakfast buffet was great, we had breakfast rate room when we booked, so free breakfast coupons were given at check in. Shower water pressure was superb! Instead of small bottles, there are refillable bottles inside the shower. VERY bummed that the heated pool was very cold, we called front desk and the man seemed irritated by the call. Overall our stay was fine, plant decorations on 1st floor are fake, wish they had a mixture of fake and real plants.
JOHN K
|1 review
Great stay! We enjoyed our stay. The room was clean, comfortable and quiet. Be careful, the shower can crank out some pressure lol. We had breakfast in the restaurant and it wasn't that great but oh well, that won't keep us from staying next trip through. They do have a nice little lounge/bar area so that was nice. Great location. Wonderful staff from the manager to housekeeping! Easy access to I-44, not to far from Bass Pro Shop and aquarium, Dickerson zoo, Fantastic Caverns.
Okiemom2007
|1 review
Better than 3 star review Amazing stay I don’t write a lot of reviews too often but this hotel was great. I’ll start with the amenities. They have a workout room that I passed by, large sitting lounge with multiple large TVs on wall for my teenagers to watch basketball finals, lounge in back had a free drink coupon enclosed. The bartender was very friendly. The rooms had nice double panel blackout curtains and didn’t hear any noise from other rooms. The shower had super hot water instantly and pressure was full blast so felt nice on sore back from driving. The breakfast that was included in stay was just as good as an Embassy Suites. Lots of fresh fruits (blueberries, strawberries, cantaloupe, honeydew, whole bananas apples and orange. Lots of variety for yogurt and toppings. Scrambled eggs, biscuits and gravy, potatoes, bacon and sausage, French toast and waffles. I’m sure I’m forgetting something. Containers of apple and orange juice and milk and coffee with flavorings. The staff at front desk and everywhere were very nice. The interior area had a pretty waterfall so soothing to hear. Double elevators so no need carry up to room or have to use stairs. Did have wheel chair ramp as well and HP parking on both sides of building. I can’t say anything wrong about the stay. Extremely clean, not noisey, and close to attractions. We will stay here again as we travel to see grandchildren. Breakfast buffet was until 11 am as well as checkout for weekend hours.

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