Location Is Perfect We traveled there for a baseball game and talk about convenience, the field is just across the street. If you’d like to see Gateway Arch that too is in walking distance. The room was very clean and spacious. The only reason for the 4 stars out of 5 is because of the flat extremely soft pillows I needed to stack.

The is easily the worst Westin hotel I have stayed in, though I usually love the chain To be clear, it isn't a terrible hotel, just far below the standards that I have come to expect from staying numerous times at hotels in this chain. And most of the staff are quite pleasant and helpful too. The room is disappointing in many small ways. No conditioner, no body wash, one measly bar of soap for shower, bath and sink. They only provided decaffeinated coffee and I don't run on that stuff. The windows are tiny and there are not enough lights to comfortable illuminate the room. The pillows are horribly soft. No garbage can in the bathroom. Probably due to COVID, the rooms are only serviced upon request. But I have requested service two days in a row and nothing was done. The garbage is overflowing, the towels are dirty. The two bottles of water provided at check in, a distant memory. When I follow up with Service Express they just put me on hold. There is no room service. The only restaurant in the hotel is a pizza place. There are no healthy options. If you are vegan or vegetarian or health conscious, your only choice in Doordash. Some days they put out early morning coffee, and some days they do not. The front desk can't explain why. The gym is open, even though the website says it is closed. It's a rudimentary gym, and not up to Westin standards. There is no place to fill you water bottle and no bottled water provided. I will be back for business in St. Louis quite frequently and will not stay here again, there are other good choices nearby.

Great Staff and location disappointing room If you want an close to the ballpark this is close for sure, right across the from 3rd base gate. Staff is friendly. The room we had had heavy mold in areas on the bathroom ceiling, the bed looked like someone laid down after making the bed. Not sure what the layout was suppose to be. But it was almost like someone started cleaning then took a nap and forgot to finish before leaving. There was a mini fridge however there was trash in it. DO NOT trust the word “premium” you get nothing different and pay more. Oh the shower had lots of pressure that was nice besides the mold. Carpet was new but dingy

Tuneisa A. was awesome! I was very happy with this hotel. All of the staff was very friendly and knowledgeable. Special thanks to Tuneisa A. at the front fest for being so friendly and welcoming. She really made me feel like a VIP. I would definitely recommend this hotel to potential lodgers.

Short Stay, satisfied Central location with walking distance to the ball park in downtown. Nice, classic architecture, a bit dated with furnishings. Friendly staff, walking distance to safe parts of downtown. Be prepared, street noise throughout the night - overall, nice, not great.