Holiday Inn Hotel & Suites Surrey East Cloverdale by IHG

Surrey, British Columbia Canada

Holiday Inn Hotel & Suites Surrey East Cloverdale by IHG
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MARKM939
2 years ago
Wonderful Front Desk Team We arrived a day early and with the gracious smile Privanka, she made it work. Her kindness was wonderful. We felt as if we were regular guests, the way we were taken care of. When we left three days later she sent us off with her kindness. Our room was clean. Great location. Thank you, Privanka.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Holiday Inn Hotel & Suites Surrey East Cloverdale by IHG in Surrey, you'll be near ski lifts, within a 15-minute walk of Cloverdale Fairgrounds and Cloverdale Athletic Park. This hotel is 1.2 mi (1.9 km) from Surrey Museum and 1.9 mi (3 km) from Northview Golf and Country Club.

Rooms
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, ski storage, and a banquet hall.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Surrey? This hotel has 2399 square feet (223 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Shona B
|1 review
Good place Lovely place lovely service. Bartender hardev was also nice. Food was also good. Room seemed clean. Good WiFi service. We stayed there for one night and wasn't there long but enjoyed our time there. Dia iawn!
Tracy M
|1 review
Won’t Be Back Booked an accessible room. Carpet had ripples in it that caused tripping. Very frayed at bathroom door. Not optimal for someone recovering from spine surgery Lighting very poor. Sheer curtains and bed skirts were horribly wrinkled. One was hanging off the rod.Dresser drawers would not stay closed. This was repaired by shoving towels under the edge of the dresser. Shower dripped. Apparently they couldn’t fix it. Desk chair didn’t roll on the type of carpet.TV was about 18’ from 28 inch tv , even though there was a couch that didn’t face it. Door security bolt didn’t close. And to top it off, our room did not get serviced ( we left at 12:45 pm)So when we returned at 8:00pm, had to go down and get towels. Hopefully tp will not run off before we check out. Restaurant: waffle ($17.00) was cold. Heated syrup was not heated. Coffee was brown water. On the plus side, room was clean.
Alfredo R
|1 review
Strangers walked in on us!!! i had a horrific experience in this hotel. i was with my gf in our room comfortably on our bed when suddenly the door opened and another guest entered thinking this was her room. the front desk staff had issues her our room! this was so shocking and it left us uneasy the rest of the stay, any sound we think someone is coming in again. the manager called to apologize, he asked how he can compensate and I said I didn’t want to talk about it then because I was still in shock from the experience. the manager or who ever was in charge that night, then offered us dinner to make us feel better, I accepted and when I went to talk to him the next morning about a compensation he said that dinner was compensation enough and when I said that was not acceptable he then offered a discount rate for future stays. I’ve never had such a horrible experience and lack of response there after. i filed a complaint on the corporate feedback email they send you after you stay and selected to be contacted by the hotel management but it’s been over a month and I haven’t heard anything. totally unprofessional and negligent. we are currently waiting for legal advice.
K1621YUcindym
|1 review
Clean, comfortable, traditional Holiday Inn. My elderly mother & I had to make an emergency trip to BC due to the passing of a family member. We made a last minute reservation for a King suite. The rooms are very spacious with a small kitchenette. The bed & pillows were very comfortable and while the living room furniture was dated to was clean & ok for our needs. We did have an issue with the heater in the bedroom but when we reported it to the staff it was repaired right away. Overall everything was very clean and comfortable and the staff were great. Would recommend!!
MARKM939
|1 review
Wonderful Front Desk Team We arrived a day early and with the gracious smile Privanka, she made it work. Her kindness was wonderful. We felt as if we were regular guests, the way we were taken care of. When we left three days later she sent us off with her kindness. Our room was clean. Great location. Thank you, Privanka.

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