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Comfort Inn - NYS Fairgrounds

Syracuse, New York United States of America

Comfort Inn - NYS Fairgrounds
3.5

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Sarahjb7786
2 years ago
GREAT HOTEL- 5 stars !! Do not believe other reviews ! Staff - 5 stars ! Every single staff member goes above and beyond for you. The front desk staff is amazing and they are so polite and on top of everything ! Mary Jo the manager - that women is an Angel ! She went above and beyond for my boyfriend , she’s the best ! Rooms are big , comfy and clean! Bed is so comfortable I wanted to take it home ! Housekeeping is on top of everything , and they are so polite ! Breakfast staff is absolutely amazing as well! The hospitality was 10 stars! I saw other reviews - don’t listen to those people they may just be picky . This hotel is clean , staff is amazing , breakfast is great with many options and there is this cute little breakfast nook area! They serve eggs , sausage , waffles , they have cereal , bagels , toast and danishes as well! There is plenty of parking , quiet location and close to it all! MARY JO AND STAFF your the best and thanks for having us and if we are ever in need of a hotel we will be back to see you all!!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Syracuse, Comfort Inn - NYS Fairgrounds is in the entertainment district, within a 10-minute drive of Onondaga Lake Park and New York State Fairgrounds. This hotel is 6.8 mi (11 km) from St. Joseph’s Health Amphitheater at Lakeview and 8.9 mi (14.3 km) from Rosamond Gifford Zoo.

Rooms
Make yourself at home in one of the 108 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
mjbellartist
|1 review
Rude and unsafe. Broken lights in elevator, loud fans in room, trash in floor, hair on shower walls. Doors with people hanging out upstairs in 2nd floor like a party or something. Went to breakfast at 8:30, no eggs or sausage…the only hot food they were supposed to have. Worker said they were out of eggs and sausage for breakfast, no coffee. Tried to checkout after waiting several minutes for any employee to show up at desk. Then the employee said that they were allowed bathroom breaks in a very rude tone. I do NOT recommend this hotel.
good_ants
|1 review
Look elsewhere. We met up with friends here for a Phish show and while it did serve its purpose (eventual sleep) and had one or two "positives", I'd recommend looking elsewhere. If you NEED to be on the highway, this Comfort Inn is convenient, minus the whirly-gurg twisty/confusing exit ramp!! Plus the bed was very comfortable and staff in the morning were kind and helpful with breakfast/checkout. That said, our room was very musty and the carpet was damp-to-wet as we approached the A/C unit. Dim lighting, old, crusty shower, and being this far north away from Singapore are knocks against it. Add on the fact that they CRANK rates when bands are in town, and you have a losing formula, in my opinion. Friends' room had ants all over and the 2nd floor had a nasty odor abound.
Sarahjb7786
|1 review
GREAT HOTEL- 5 stars !! Do not believe other reviews ! Staff - 5 stars ! Every single staff member goes above and beyond for you. The front desk staff is amazing and they are so polite and on top of everything ! Mary Jo the manager - that women is an Angel ! She went above and beyond for my boyfriend , she’s the best ! Rooms are big , comfy and clean! Bed is so comfortable I wanted to take it home ! Housekeeping is on top of everything , and they are so polite ! Breakfast staff is absolutely amazing as well! The hospitality was 10 stars! I saw other reviews - don’t listen to those people they may just be picky . This hotel is clean , staff is amazing , breakfast is great with many options and there is this cute little breakfast nook area! They serve eggs , sausage , waffles , they have cereal , bagels , toast and danishes as well! There is plenty of parking , quiet location and close to it all! MARY JO AND STAFF your the best and thanks for having us and if we are ever in need of a hotel we will be back to see you all!!
GoPSULions
|1 review
not sure i'd recommend Paid almost $370 for one night because it was commencement at Syracuse University. Price gouging similar to the University itself. so glad I don't need to spend money any more in Syracuse. The place was relatively clean and the staff super friendly. But for what we paid, our room: didn't have a microwave had a coffee maker but it was in the bathroom! yuk!!! the bathroom sink faucet handle wasn't attached to the base the hair dryer didn't work unless you held a button down on the base, so you needed 3 hands to use the on/off button on the desk light was pushed through/missing so it couldn't be turned on So, quite a few issues for such an expensive room. They did give my graduating daughter a stuffed animal for graduation, which was a nice touch. And they were very nice. But with all of the problems in the room, we were GROSSLY overcharged!
Paulrood9
|1 review
Bed bugs and the worst customer service Checked in late, dropped bags in room and went out. Came back and found bed bugs. Went to front desk, they said we would still pay if we left. They offered to move us to the room next door. We took a room on another floor, left a bug with them. Next morning I speak to GM Kathy. She insinuates we smoked in the non smoking room due to butts in the trash. She also seemed to insinuate we brought the bugs with us. Yelling at me on the phone. Photos are the bug and a response from the OWNER to my Google review. We never got to mention the clump of mold growing next to the fridge. Never have I had such a terrible experience.

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