Homewood Suites by Hilton Tampa-Brandon

Just Plain Bad Sorry the management is non existent. Will not help with any problem. Ceiling fans are covered in dust ceilings are black from it. Sheeets are dirty. No working TV in Room. No Propane in gas grills for BBQ. Bed hard as a rock especially pull out sofa. Darcel R. the General manager will not respond to calls. Patricia C the front desk manger never is there away either on vacation or off property does not respond. So if you are fine with a terrible stay stay here

Brandon stay. If you are looking for a basic, no frills, place to stay then go with this hotel. Unfortunately, if you are expecting the typical Hilton experience then avoid. Whilst the rooms are clean and basic they are not up to Hiltons standards especially given what you are paying per night. The breakfast is basic and hours cater to business visitors with service ending at 0900.

You’ve been warned! Be warned! Spent a little over 2 months here while on a business trip. Hotel is badly in need of a major renovation. Had to use my cellular data for pretty much the entire time I was here due to absolutely horrendous internet. One of my coworkers had to change hotels because his wife was unable to work in the room due to lack of internet. Another coworker moved out after he discovered a seemingly fraudulent charge to his credit card. I stuck with it merely because I had too much in my room to bother moving after working 12-14 hours a day, 7 days a week. Living room furniture was totally worn out. I discovered an erroneous charge for a $7.00 beverage on my folio that had been billed to my corporate card. It was credited back to me, however, I was unable to submit my expense reports on time because I was told that the hotel had no way to correct my receipt to make it reflect the correct actual amounts charged to my room. Got locked out of my room at 4 am one morning and was nearly late for work because the hotel was “upgrading the software for the digital locks”. Guy at the front desk was not able to let me in and I had to wait around 20 minutes for someone else to arrive who had a master key card to let me in. Television’s are slow with a very limited amount of channels. Hotel staff was mostly friendly but I don’t suppose that they can do anything about the owners who seemingly refuse to spend any $$ to fix the place up. Breakfast was pretty decent but the Wednesday manager’s reception was lame.

10/10 breakfast experience, will be coming back!! My room was spacious and comfortable and very clean. Overall, my stay was lovely. My favorite part however definitely had to be the continental breakfast!! The staff member serving breakfast (I did not catch her name) was friendly, charming and polite throughout my meal. Her and Darcel truly seemed to care whether we enjoyed our food or not. They were also very attentive and smiled a lot. It makes all the difference when you can tell employees really care about their guests.

Stay somewhere else Unfortunately i booked a room for over a week for work prior to reading reviews. The rooms were not clean, the couch was so wore out you basically say on the fold a bed frame and if felt like you were sitting on the floor, so i coudn't relax there. The one other chair in the room had a slip cover over it that was kinda gross also but not as bad as the couch. Other coworkers in the same hotel had the same experience in there room. After 4 days i requested a cleaning and they basically just put new towels in room and took out the trash. Old towels and wash cloths were left, didn't look like they even vacuumed. The lights were still out in the parking lot as an earlier review had commented making it very dark and doesn't seem like the hotel was in a hurry to fix. Breakfast was pretty bad, i looked at it once then ate out including coffee every morning. Front desk staff didn't seem to interested in there job either, evening crews were ok and a little more personable. I think it should be rebranded to a Days inn or comofort inn(no offense to those 2 brands) and it might get 3 stars. But for a hilton property it should get Zero stars.