Hilton Toronto

Stayed here a year ago and was way better. Elevators????? I don't usually review but had to given the change in experience. We came here last year during reno's and was way better. We were so excited about the restaurant as the food was amazing and had vegan options. Chef came to our table and we chatted for awhile. Restaurant is now a french restaurant and right out in the middle of the lobby. Zero vegan options. The hostess of the restaurant was very nice though. The restaurant attached is a steak restaurant so my vegan friend obviously cannot eat there either. Lobby is beautiful though. Elevators - we are not sure what was happening but was taking at least 10 minutes or more to get an elevator. Stairs to 18th floor not really an option. At one point we waited so long and were in wet bathing suits/towels shivering, the very nice security guard took us to service elevator and he took us to the 18th floor. Next morning we waited not too long and the small elevator that looks at city opened and three people and luggage already in there. We said its ok go ahead and the one man said you really want to wait another 1/2 hour? So we got in. Everyone was discussing the elevator situation. Pool was so nicely heated so that was a real treat. The pool side bar was unfortunately not open for some reason which would have been nice. The pool is not aging well but was still very warm and a nice experience. Love outdoor pool please don't change that. We are uncertain if we will come back as the conveniences we loved are no longer there. But we will see next concert.

DJ please STOP the music Why music this loud at night?? It’s Friday night, I’m on the 15TH FLOOR, the music downstairs is bumping so loud that it’s keeping me up. Mind you there is barely anyone downstairs, but there’s a DJ playing pop music on full blast. If you go to the bar, you can barely hear anyone else talk, even though the crowd is sparse. Management need their head checked. No one is coming to this Hilton for clubbing. We’re mostly tired business people looking for a chill drink at the end of night and sleep. Leave us alone pls and stop torturing us!

Excellent Hilton Styaed in room 2105 from Aug 29-Sep 2. The room was spacious, great view of the CN tower, the bed was comfortable and the staff was lovely. What I really liked was the first rate gym, the well stocked executive lounge (those cookies are so good!), and the overall cleanliness of the hotel. This is a true full service Hilton. They recognized my Diamond status and provided me an upgraded which was greatly appreciated. I wish all Hiltons could be this great. When I return to Toronto, this is where I'll stay.

Excellent stay We stayed for one week and enjoyed every day. As Diamond members, we were privy to the top floor including breakfast and snacks. The staff there was superb. We particularly enjoyed Syad, who never tired of greeting us and make sure we were happy. Job well done. Also, excellent location - no need to rent a car. We used Lyft to and from the airport and bought a PRESTO pass for bus and subway.

Great location, excellent service A week-end getaway done right. Booked a one night stay for a quick trip to TO, and do not regret the hotel selection. First time stay, and service was excellent, onsite restaurant and check-in/check-out experiences all personable and helpful. Room was clean, spacious and the bed itself deserves a shout-out for its comfort. Better than expected, and we expected a lot.