Hilton Garden Inn Providence Airport/Warwick

Warwick, Rhode Island United States of America

Hilton Garden Inn Providence Airport/Warwick
4.5
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Availability
billn635
1 year ago
Good HGI stay Easy and friendly check in. This is an industrial area right next to the airport so there's nowhere really to walk to, there is a wonderful restaurant attached to the hotel for lunch and dinner. The outside of the hotel looks pretty rough there was an area taped off that was supposed to be an outside seating area. You register your car and pay to park. Room was clean, quiet and comfortable. Small pool and work out area on site. It is easy to turn in your rental car and walk back to the hotel to be ready for an early flight, It seems like many of the flights out of this airport are really early in the morning. There is no shuttle so you have to walk back to the airport and it was raining so I got drenched at 4:00 am headed to the airport. Hotel did have coffee ready in the morning, which was nice, better figure out something to eat before you get to the airport as there are two places for coffee and really long lines, most restaurants at the airport don't open until lots of early flights have departed.

Amenities

Pool - Indoor
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at Hilton Garden Inn Providence Airport/Warwick places you in the heart of Warwick, a 7-minute drive from Roger Williams Park Zoo and 11 minutes from Johnson and Wales University. This hotel is 6.8 mi (11 km) from Rhode Island Hospital and 7.5 mi (12.1 km) from Providence Performing Arts Center.

Rooms
Make yourself at home in one of the 166 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Dining
Satisfy your appetite for lunch or dinner at The Iron Works Tavern, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Warwick? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Anthony C
|1 review
New management killed a great hotel.. Beware Been coming here for over a decade or more as a Diamond member. I believe they changed hands probably 4 to 5 years ago because it shows in how CHEAP they are. 1. Breakfast use to better quality 2. They use to have big screen TV's in lobby and took those away. 3. Use to have Shuttles, Too cheap to keep those too and tell customers to walk.. 4. The beds are lumpy and old. 5 Been there twice in the last few months and one of the elevators was broke and it was broke this time. (Have to wait 15 minutes when the hotel is packed. 6. Pay for parking which is robbery when your not in a major city and every other hotel in the area does not charge. 7. They are always understaffed. (Waited in line of 6 people for 15 minutes but they had no one else to call up. 8. Was there a few months back sitting outside and massive rats outside along the grounds/wall. 9. They do NOTHING extra for their customers This is typical of when a big company who owns a bunch of hotels and tries to drive down their expenses.. Lost a loyal customer because of their cheapness... AND i know they don't give a crap either because they will keep filling it with Hockey families or people that want convenience to the airport.. IE: Basically a red roof inn with a Hilton name out front to protect them.. Sad use to be a great hotel until new management. WHen the staff says your new owners are cheap you know its cheap.
Sharaz A
|1 review
AVOID AT ALL COST! If I could give this place a negative rating, I would. I’ve stood at many hotels for my job and this is by far the worst experience I’ve ever had. Rooms were gross, AC didn’t work and then the next morning I’m told it’s a continental breakfast and then handed a bill Ifor $50, ($25 each person without tip) for the wife and I. When I asked what this bill is for, I’m told by the manager, Who gave me an attitude for asking “Sorry, That’s only for the cold food…” AVOID AT ALL COST! Pay a little more for a far superior experience with better management.
WillieBee123456789
|1 review
Worst Hilton Hotel Ever -DO NOT STAY HERE FOR ANY REASON Zero Stars is what this hotel deserves. Rented rooms to families with 80 hockey team players which in itself should not be a problem. 30 Kids were running up and down the 5th floor hall for two hours screaming and laughing and kicking a soccer ball. Hotel front desk was called three times and nothing was done. Called back and the front desk woman said they would check on it. After 20 minutes the woman finally came up and talked to one lady in the hall with 2 kids while further down the hall 50 kids could be heard in one room screaming and laughing. The front desk woman then came to our room and was arguing with me that kids will be kids. I told her that the parents need to manage the kids and have some activities outside a hotel room for them instead of cooping them up in a hotel and then not taking responsibility for their behavior. This is the poorest excuse for hotel management and security I ever saw and I travel for business every week and stay in a Hilton property. My Diamond status meant nothing to the front desk woman or the fact that if some of the kids got injured the hotel would be sued. Just wow. Arguing with a Diamond member to represent 80 noisy kids with irresponsible parents. That's not what I pay Hilton for. Worst hotel management ever but look where it is located, go figure. The only reason we were on the 5th floor is because our 6th floor room was not ready when we tried to check in. Total Loser Hotel. Many better options nearby.
billn635
|1 review
Good HGI stay Easy and friendly check in. This is an industrial area right next to the airport so there's nowhere really to walk to, there is a wonderful restaurant attached to the hotel for lunch and dinner. The outside of the hotel looks pretty rough there was an area taped off that was supposed to be an outside seating area. You register your car and pay to park. Room was clean, quiet and comfortable. Small pool and work out area on site. It is easy to turn in your rental car and walk back to the hotel to be ready for an early flight, It seems like many of the flights out of this airport are really early in the morning. There is no shuttle so you have to walk back to the airport and it was raining so I got drenched at 4:00 am headed to the airport. Hotel did have coffee ready in the morning, which was nice, better figure out something to eat before you get to the airport as there are two places for coffee and really long lines, most restaurants at the airport don't open until lots of early flights have departed.
bin_travelin_1
|1 review
Good location & staff, rising fees seem picky The location is good for airport or local travel. The staff is welcoming, responsive and open for conversation. The hotel is part of a holding company - MCR - which boasts of it "values". It's website focuses on INVESTORS mostly. Hence the rising fees seem designed for REVENUE rather than great customer experience. Parking in a large open self-parking lot is now $12 (free until last year). Breakfast is $17 (or more) BUT Diamond/Gold get $10 credit toward that. (Lesser souls get to pay full price.) The staff report that "all hotels" in the area are raising fees, so we guess that without complaint, the trend will continue. Sadly, I feel taken advantage of even more these days.

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