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Days Inn by Wyndham West Des Moines

West Des Moines, Iowa United States of America

Days Inn by Wyndham West Des Moines
2.5

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Resort11149389579
271 days ago
Worst place ever If I could give this place a 0 I would. The staff did not want to be there (the young man literally used those words, saying "I hate this 3-11 shift"), the room was dirty, bedspread stained, sheets had something crusty on them (ewwww), I had to ask for toilet paper and Kleenex as there was NONE in the room, and even then I had to go to the desk to get it, the free breakfast had only a few options. I chose this location because it was 5 minutes from where I needed to be and thought how bad can it be, but this truly is a place where you get what you pay for. Pay attention to all the negative reviews; they're accurate.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Days Inn by Wyndham West Des Moines in West Des Moines, you'll be within a 10-minute drive of Drake University and Wells Fargo Arena. This hotel is 9.8 mi (15.8 km) from Iowa State Fairgrounds and 15.7 mi (25.3 km) from Adventureland.

Rooms
Stay in one of 69 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.

Dining
At Days Inn by Wyndham West Des Moines, enjoy a satisfying meal at the restaurant. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Resort11149389579
|1 review
Worst place ever If I could give this place a 0 I would. The staff did not want to be there (the young man literally used those words, saying "I hate this 3-11 shift"), the room was dirty, bedspread stained, sheets had something crusty on them (ewwww), I had to ask for toilet paper and Kleenex as there was NONE in the room, and even then I had to go to the desk to get it, the free breakfast had only a few options. I chose this location because it was 5 minutes from where I needed to be and thought how bad can it be, but this truly is a place where you get what you pay for. Pay attention to all the negative reviews; they're accurate.
D3597MXrebeccao
|1 review
Not HAPPY AT ALL My husband booked the room due to I had a Dr appointment on Monday. We got at the hotel at 1:30. We asked if we could check in early. Was told no not until 3 unless we had $45. I’m diabetic and needed to do my medicine. Finally at 3 he allowed us to check in. We got to our room. There was one towel and wash cloth. No microwave, coffee pot, or cups. The toilet wasn’t even attached to the floor all the way. The hotel has a smell. The free breakfast was sausage, waffle, cereal, and juice. First day there was no milk for cereal. Front parking close to the hotel is regular parking. Handicap parking is about 200 feet from the door.
danielrussell89
|1 review
If I could give it zero stars I would, Hotel is incredibly dirty rooms have mold all over and sheets are stained toilet was not properly bolted to the floor
186rachaelb
|1 review
Poorly maintained and managed property-stay elsewhere My family and I chose this hotel based on its ratings. We are dumbfounded as to how it was ever rated highly. The overall property and rooms are in dire need of maintenance. To name a few, the phone did not work, lightbulbs were out, carpet was filthy, and the ac was extremely loud and never shut off. There was 0 customer service. The first evening I went to the desk to request a blanket. I was advised housekeeping had left but that they would send one up. After 1/2 hr and no blanket, I followed up. I was advised again that they would send one up. Again, no blanket. At this point, I gave up. Not once were we ever greeted. When we would go to the desk, the reps would just stare at you until you started talking. The first evening when we returned to our rooms, we discovered they had not been serviced. When we went to the desk we were advised they only service the rooms if requested. Would have been great to know that or at least have it posted somewhere I would NEVER recommend this property.
WhoLovesFish
|1 review
Awful Service sucks, rooms suck, was charged twice and was told to kick rocks. This place has awful staff and they make false promises to you. I would never come back.

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